Sales Development Representative (SDR)

Evolve Mep; United States; Remote; USD 45,000 - 80,000; Full time

Job summary

EVOLVE is seeking a Sales Development Representative (SDR) to be the first point of contact with potential customers, qualify inbound/outbound opportunities, and schedule discovery meetings for Account Executives. You will outreach via calls, emails and social channels while maintaining CRM records and collaborating with Marketing.

The ideal candidate thrives in a fast-paced SaaS environment, has strong communication skills, and is motivated to exceed activity and pipeline generation goals.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• Strong verbal and written communication skills.
• Experience with high-volume outbound calling.
• Familiar with CRM and sales engagement tools.

Responsibilities

• Respond to inbound leads and qualify opportunities.
• Schedule qualified meetings and product demonstrations for Account Executives.
• Conduct discovery conversations to understand prospect needs.
• Maintain accurate records in the CRM.
• Collaborate with Marketing to improve lead quality.

Skills

Verbal communication

Written communication

Outbound calling

Time management

Organizational skills

Self-motivated

Goal oriented

Resilience

Education

Bachelor's degree preferred

Tools

Outreach

Salesloft

Apollo

Job description

Sales Development Representative (SDR)

About EVOLVE

EVOLVE is on a mission to transform construction through continuous improvement for the MEP trades. Our software automates virtual construction design workflows, helping contractors increase design throughput, reduce rework, and publish deliverables for prefabrication. We are a fast-paced, client-led SaaS company that thrives on innovation and measurable outcomes.

Role Overview

The Sales Development Representative (SDR) is responsible for generating qualified sales opportunities for the Account Executive (AE) team by engaging with both inbound and outbound prospects. This role serves as the first point of contact for potential customers, identifying business needs, educating prospects on the company's SaaS solutions, and scheduling high-quality discovery meetings for Account Executives. The ideal candidate is highly motivated, customer-focused, and driven to exceed activity and pipeline generation goals in a fast-paced sales environment.

Key Responsibilities

Inbound Lead Management

• Respond promptly to inbound leads generated through marketing campaigns, website inquiries, events, referrals, and other channels.
• Conduct discovery conversations to understand prospect needs, challenges, and business objectives.
• Qualify leads using established qualification frameworks (e.g., BANT, MEDDIC, or company-defined criteria).
• Schedule qualified meetings and product demonstrations for Account Executives.
• Maintain accurate records of prospect interactions and qualification details within the CRM system.

Outbound Prospecting

• Identify and engage target prospects through cold calling, email outreach, social selling, and other prospecting channels.
• Research companies and decision-makers to develop targeted outreach strategies.
• Generate new sales opportunities by securing meetings with qualified prospects.
• Execute outbound campaigns designed to increase pipeline and revenue growth.
• Consistently meet or exceed daily, weekly, and monthly activity goals.

Pipeline Development & Collaboration

• Partner closely with Account Executives to ensure smooth handoff of qualified opportunities.
• Collaborate with Marketing to provide feedback on lead quality and campaign effectiveness.
• Follow up persistently with prospects through multiple touchpoints and communication channels.
• Maintain a strong understanding of the company's products, services, industry trends, and competitive landscape.
• Participate in sales training, coaching sessions, and team meetings to continuously improve performance.

Performance & Reporting

• Meet or exceed key performance indicators (KPIs) including calls, emails, conversations, meetings set, and pipeline generated.
• Accurately track all prospecting activities and outcomes within CRM and sales engagement platforms.
• Provide regular updates on prospect feedback, market trends, and competitive intelligence.

Qualifications

Required Qualifications

• Bachelor's degree preferred, or equivalent professional experience.
• Strong verbal and written communication skills.
• Comfortable making a high volume of outbound calls and engaging with prospects over the phone.
• Strong organizational and time management skills.
• Self-motivated, goal-oriented, and resilient in handling objections and rejection.

Preferred Qualifications

• Experience in SaaS, technology, or B2B sales environments.
• 1+ years of experience in sales, business development, customer service, or a related field preferred.
• Familiarity with sales engagement tools such as Outreach, Salesloft, Apollo, or similar platforms.
• Understanding of modern sales methodologies and qualification frameworks.

Success Metrics

• Qualified meetings scheduled for Account Executives.
• Conversion rate from lead to qualified opportunity.
• Outbound activity volume and effectiveness.
• Pipeline contribution and revenue influence.
• CRM data quality and activity compliance.

Why EVOLVE

• The customer (and internal stakeholder as the customer!) is at the heart of everything we do, so this role is the soul of our business - you will have zero barriers to making significant impact!
• We love what we do and the clients we serve, which makes work fun - look for that passion in our interview process!

Reports To: Sales Development Team Lead
Department: Sales
Employment Type: Full-Time
Location: Remote