Sales Development Representative – Outbound | Early Careers

isolved; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Job summary

isolved is seeking an entry-level Sales Development Representative (Outbound) in Charlotte, NC to help build a strong pipeline and drive growth for the Business Development team. No prior sales experience is required; we value drive, curiosity, and a willingness to learn fast.

You will contact prospective clients, research industries, uncover needs, and set meetings with field sales reps, while collaborating with Sales and Marketing to keep the pipeline healthy and active.

Qualifications

• Excellent phone, writing, and listening skills required.
• Ability to persuade using engaging and tenacious communication.
• Self-starter with a desire to learn, grow and excel in the role.
• Knowledge of business processes and organizational structures.
• Team player who wants to succeed individually but also win as one.
• Interest in our industry, our prospective customers, and technology.
• Recent graduate or early-career candidate (0–2 years of experience).

Responsibilities

• Contact prospective clients from lead source lists via email and cold calls.
• Use prospecting strategies and research of prospect/industry to warm and nurture potential clients.
• Uncover potential needs or challenges of prospect's current process/software and determine fit.
• Schedule introductory meetings between prospect and field sales representatives with handover.
• Provide feedback and ongoing communication with sales and marketing to maintain a healthy pipeline.
• Cultivate and grow network and establish relationships within assigned market to sustain opportunities.

Skills

Phone communication

Written communication

Active listening

Persuasion

Self-motivated

Team player

Industry knowledge

Career starter

Job description

Sales Development Representative - Outbound | Early Careers

Summary/Objective

isolved's Business Development team is one of the fastest-growing and most dynamic groups in the company - and we're looking for early-career talent to grow with us. This is an opportunity for ambitious individuals who are hungry to build a career in sales from the ground up. You don't need years of experience; you need drive, curiosity, and the willingness to learn fast. Our representatives are passionate about getting results that not only ensure revenue success but also support our brand and market penetration goals. We're building a winning team grounded in a culture of deep and ongoing education, with ample opportunity for career development and advancement.

Core Job Duties

• Contact prospective clients from lead source lists via email and cold calls.
• Use prospecting strategies and research of prospect/industry to help warm and nurture potential clients.
• Work to uncover potential needs or challenges of prospect's current process/software and determine if our product is a good fit.
• Schedule introductory meetings between prospect and field sales representatives with appropriate handover.
• Provide feedback and ongoing communication with sales and marketing to ensure pipeline is flowing with appropriate prospects.
• Cultivate and grow network and establish relationships within assigned market to ensure an ongoing pipeline of opportunities.
  
  

Job Complexity

Applies acquired job skills and company policies and procedures to complete assigned tasks.

Interaction

Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

Supervision

Normally follows established procedures on routine work, requires instructions only on new assignments. Work may be spot-checked in progress and upon completion.

Experience

No prior sales experience required. This is an entry-level role designed for recent graduates or candidates launching their professional careers. A strong work ethic, coachable mindset, and genuine interest in sales and technology are what matter most.

Scope

N/A

Discretion

N/A

Minimum Qualifications

Interest in our industry, our prospective customers, and technology.

A team player who wants to succeed individually but also win as one.

Ability to work hard, run fast, roll with change, and have fun doing it.

You don't like taking no for an answer.

Recent graduate or candidate in the early stage of their professional career (0-2 years of experience).

Additional Preferred Qualifications

Excellent phone, writing, and importantly listening skills.

Ability to persuade using compelling engagement and tenacity.

Self-starter with a desire to learn, grow and excel in the role.

Knowledge of business processes and organizational structures.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds.

Travel Required

Yes, up to 5% domestic travel may be required.

Work Authorization

Employee must be legally authorized to work in the United States.

FLSA Classification

Non-Exempt

Location:

Charlotte, NC - In-Office

Effective Date

1/1/2023

Internal Job Title

Business Development Representative - Outbound

About Isolved

isolved is a leading provider of human capital management (HCM) solutions that combines modern technology with expert services and support. Purpose-built for People Heroes™, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter. isolved People Cloud™ is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Built on a legacy of 40 years in the market, isolved is trusted by more than 200,000 employers and used by 9 million U.S. employees, representing about one in 20 American workers. Visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.