Sales Development Representative, Customer Base

NinjaOne; Austin (TX); Híbrido; USD 50.000 - 90.000; Jornada completa

Descripción de la vacante

NinjaOne, LLC is looking for an outgoing Sales Development Representative to join the Success team in Austin. You will engage with our largest existing customers, educate them on our Unified IT Operations Platform, and qualify opportunities to fuel growth.

This is a hybrid role reporting to the Success organization, with in-office days in Austin and Tampa. The ideal candidate excels at phone-based relationship-building, has outbound targets experience, and thrives in an international

Formación

• Excellent verbal communication and active listening skills.
• Energetic self-starter who thrives in a fast-paced, international environment.
• Proven track record of meeting outbound call targets and drive for results.
• Organized, detail-oriented with thorough follow-up skills.
• Comfortable using multiple software tools and prioritizing tasks.

Responsabilidades

• Work with a defined group of large customers to establish connections with partners and CISOs.
• Utilize consultative phone skills to educate clients and qualify leads.
• Document activities in Salesforce; ensure accurate forecasting and communication.
• Bring enthusiasm and energy to the team and customers.
• Handle additional duties as needed.

Conocimientos

Verbal communication

Self-starter

Outbound calling

Organized

Tech savvy

Herramientas

Salesforce

Descripción del empleo

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

About the Role

We are looking for an outgoing, self-motivated individual to join our Success team in Austin. As a Sales Development Representative, within the customer base, you will connect with and educate clients as well as qualify leads. The ideal candidate is excited to be on the phone building relationships with our existing customers. NinjaOne is a fast-paced company looking for candidates that can help us continue to grow our successful business.

Location

Austin, Texas and Tampa, Florida - in office Monday, Tuesday, Thursday, and Friday

What You'll be Doing

• Work along with a pre-defined group of our largest and most important customers; establish connections with partners ranging from support agents to CISOs


• Use exceptional consultative phone skills, including the ability to communicate clearly, listen actively, inspire, project confidence and overcome objections


• Utilize Salesforce to ensure activities are documented properly, opportunities are accurately predicted and information regarding the opportunity is communicated appropriately


• Bring enthusiasm and energy to work


• Other duties as needed

About You

• You have excellent verbal communication skills


• You are an energetic self-starter who enjoys working in an international environment


• You have a proven record of meeting minimum outbound call targets and/or call time goals


• You are organized and detail-oriented with thorough follow-up skills


• You are proficient with technology


• You are able to multi-task with several tools, work independently and prioritize tasks

What You'll Love

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

Additional Information

This position is NOT eligible for Visa sponsorship. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

Candidate Privacy

When you apply, NinjaOne collects and uses your personal information to review your application and manage the hiring process. To learn how we use, store, and protect your data, and what your rights are, please read our Candidate Privacy Policy at https://www.ninjaone.com/candidate-privacy-policy.