Sales Development Representative

Jobot; Nashville (TN); Remote; USD 60,000 - 80,000; Full time

Job summary

Jobot is seeking a Sales Development Representative to join a growing healthcare-focused team. You will be the first touch point for prospective patients, guiding them through inquiries, scheduling, and intake coordination from a remote Nashville-based setup.

The role emphasizes empathy, clear communication, and meticulous record-keeping while contributing to a scalable patient intake process. A dynamic, growth-oriented environment awaits.

Qualifications

• Experience in sales development or high-volume call center preferred.
• Excellent verbal and written communication skills.
• Empathetic, patient-focused and able to handle sensitive conversations.
• Highly organized with strong time management.

Responsibilities

• Serve as the first point of contact for prospective patients via phone, text, and email.
• Proactively follow up with new leads and inquiries to schedule appointments.
• Coordinate appointments with intake representatives and medical professionals.
• Maintain accurate records in the CRM.
• Track outreach activity and pipeline progression.
• Collaborate with Patient Intake team and leadership.
• Assist with patient onboarding and invoicing when necessary.

Skills

Sales experience

Communication skills

Empathy

Time management

CRM experience

Scheduling proficiency

Tools

CRM systems

Scheduling platforms

Digital communications tools

Job description

Sales Development Representative

$60000 - $80000 per year | Nashville, TN | Remote | Permanent

2 Sales Reps Needed - Incredible Opportunity for Growth! - REMOTE

A bit about us:

We are seeking a motivated, highly organized, and personable Sales Development Representative (SDR) to join a growing organization in the healthcare industry.

This is an excellent opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and wants to make a meaningful impact by helping prospective patients take the next steps toward receiving care.

The ideal candidate is an exceptional communicator who can balance empathy with persistence, manage multiple priorities, and ensure every prospective patient receives a timely, professional, and supportive experience.

Why join us?

Why Consider This Opportunity?

• Competitive compensation: Approximately $60,000 annually.
• Meaningful work: Help connect individuals with healthcare services that can positively impact their lives.
• Collaborative environment: Work alongside a dedicated team of healthcare and patient intake professionals.
• Growing organization: Join a company that is expanding and offers the opportunity to contribute to evolving processes and initiatives.
• Engaging role: Enjoy a balance of relationship building, communication, scheduling, and sales support.

Job Details

Key Responsibilities

• Serve as the first point of contact for prospective patients, responding to inquiries through phone, text, and email.
• Proactively follow up with new leads, patient inquiries, and submitted surveys to identify needs and schedule appointments.
• Coordinate appointments, consultations, and follow-up calls with the appropriate intake representatives and medical professionals.
• Maintain accurate and detailed records of patient interactions, appointment statuses, and follow-up activities within the CRM.
• Monitor incoming inquiries and identify time-sensitive opportunities requiring immediate attention.
• Provide prospective patients with relevant information, educational materials, and resources regarding available treatment options.
• Manage daily outreach, callbacks, scheduling requests, and follow-up reminders to ensure no opportunities are overlooked.
• Collaborate closely with the Patient Intake team and leadership to ensure seamless communication and efficient patient coordination.
• Assist with patient onboarding and administrative processes, including collecting information and coordinating invoicing when necessary.
• Track outreach activity, conversion metrics, and pipeline progression while maintaining accurate real-time reporting.
• Participate in team meetings and contribute to improving the overall patient experience and intake process.

Qualifications

• Previous experience in sales development, inside sales, medical intake, patient coordination, or a high-volume call center environment preferred.
• Strong verbal and written communication skills with the ability to build rapport quickly.
• Naturally empathetic, patient-focused, and comfortable navigating sensitive conversations.
• Highly organized with exceptional time management and follow-through.
• Comfortable managing a high volume of calls, texts, emails, and scheduling activities throughout the day.
• Experience using CRM systems, scheduling platforms, and other digital communication tools.
• Self-motivated, proactive, and able to work independently while collaborating with a team.
• Strong attention to detail and a commitment to maintaining accurate records.
• Ability to thrive in a growing organization where priorities and responsibilities may evolve.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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