Sales Development Representative

Controlled Holdings; Indianapolis (IN); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salary

Full medical benefits

PTO including Birthday off

Employee discount

Job summary

Controlled Holdings is seeking a self-driven Sales Development Representative for the iO HVAC Controls division in a hybrid role. You will source leads, qualify opportunities, document in the CRM, and support Outside Territory Managers to grow accounts in the Great Plains region.

The position emphasizes customer service, meticulous record-keeping, and collaboration with marketing to drive opportunities. Travel >20% may be required.

Qualifications

• 1–2 years of related sales experience or equivalent education.
• Committed to delivering excellent customer service.
• Extremely detail oriented with strong organizational skills.
• Strong communication and presentation abilities.
• Familiarity with ERP/CRM and MS Office software.

Responsibilities

• Identify, research, qualify, and document prospective customers in CRM.
• Source leads via phone, social media, email, networking, and marketing collateral.
• Manage a healthy pipeline and convert leads into landed accounts.
• Collaborate with Territory Managers to coordinate calls and set appointments.
• Enter and follow up on orders and support campaigns.
• Develop business development strategies for account growth.
• Meet and exceed monthly sales goals.
• Utilize customer feedback to drive product and marketing changes.

Skills

Inside sales experience

Customer service

Detail oriented

Excellent communication

Tools

CRM systems

MS Office

ERP

Job description

Controlled Holdings, an award-winning manufacturer of HVAC controls, is currently seeking a self-driven and highly motived Sales Development Representative for our iO HVAC Controls division.

We pride ourselves on our culture and excellence, evidenced by multiple honors at the Dealer Design Awards, being voted one of the Best Places to Work eleven times, and being recognized as one of the country's 5,000 Fastest-Growing Private Companies.

In this hybrid position, you will provide support to the Outside Territory Manager in the Great Plains Territory. You will source leads, cultivate relationships with current and potential clients, and provide a solutions-based approach to sales opportunities.

Core Values:

• Start with people first
• Own it
• Solve problems at their core
• Operate with Urgency
• Never stop learning
• Demand excellence not perfection
• Work hard while having fun

What you will do:

• Identify, research, qualify, and document (in the CRM) prospective customers
• Source leads via phone prospecting, social media, e-mail, professional networking, and strategic use of marketing collateral
• Effectively manage a healthy pipeline to convert solid leads into landed accounts
• Collaborate with Territory Managers to coordinate sales calls and set appointments
• Develop an understanding of our business model and what constitutes a good customer opportunity
• Assist with marketing activities and support campaigns
• Maintain accurate and detailed records in the CRM
• Enter and follow-up on customer orders
• Design and execute a business development strategy for each account that provides continuous, profitable growth
• Meet and exceed monthly sales goals
• Demonstrate solid decision-making skills and prioritize business needs accordingly
• Utilize customer feedback to drive product and marketing changes
• Effectively collaborate with all division stakeholders

What we are looking for:

• Extremely detail oriented
• Proof of success with inside sales tactics
• Commitment to customer service
• Exceptional organization, presentation, and communication skills
• Possess a good understanding of ERP, CRM systems and MS Office
• An enthusiastic team player
• Bias for action, strong work ethic, and desire to achieve excellence
• Ability to travel (>20%)
• Industry experience & technically inclined
• 1-2 years of related sales experience and/or equivalent combination of education and experience.

The Perks:

• Hybrid work environment (+ all the IT equipment needed to set up your home office)
• Competitive Salary, Full Medical and Ancillary Benefits, 401(k) match
• Generous PTO, including your Birthday off (HBD!)
• Stellar Employee Discount (we sell cool stuff, btw)

Together at Controlled Holdings, we are committed to doing business better. We brainstorm nonstop, drink far too many Diet Cokes, and deliver the best product in HVAC controls. What’s more - we have a lot of fun doing it! Your career here will be fun, ever-changing, and incredibly rewarding.