Sales Development Representative

UFP Industries, Inc; Hamilton (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

ProWood, a division of UFP Industries, is seeking an SDR to drive Retail sales by identifying new opportunities, growing special order sales, and educating customers about products.

You will report to a ProWood Regional Sales Manager and build positive relationships with stores, manage CRM activities, and support events and promotions.

Qualifications

• Minimum 1 year of work experience in customer service.
• Experience utilizing basic sales techniques and identifying sales leads.
• Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in reading, writing and speaking English.

Responsibilities

• Generates new sales through stores Special Orders program and Contract sales.
• Educates customer on products and solutions.
• Services and maintains positive relationships with the current customer base.
• Generates new sales by introducing and promoting new products and services.
• Drives Special Order Sales at the Pro Desk; Supports Pro Events; Supports Independent Lumber Yard Service-PKs, samples, lit, displays.
• CRM Management utilization and tracking.
• Visits customers on schedule and addresses concerns and problems.
• Seeks prospective new accounts to increase sales volume.
• Ensures stocking levels and literature are present and available for consumers.
• Inspects product quality and monitors inventory levels.
• Prepares reports and correspondence as required.

Skills

Customer service

Sales leads

English proficiency

Education

Bachelor's degree in business administration/marketing or related discipline

Job description

Company Overview:

ProWood, a division of UFP Industries, is the industry's leading manufacturer of pressure-treated lumber products and distributor of premier building materials. We offer durable, high-performance products designed to last in the real world. Our customers are the hard-working people who take pride in their work, pay attention to the details, and want to create projects that last - and we are committed to support them every step of the way.

Job Summary

As a SDR, you will play a crucial role in the Retail sales process by identifying and pursuing new sales opportunities, growing special order sales and developing and maintaining positive relationships with customers. Promoting, educating and showcasing products will be also part of your role.

You will work under the supervision of a ProWood Regional Sales Manager.

Principle Duties & Responsibilities

Sales

• Generates new sales through stores Special Orders program and Contract sales.
  • Educates customer on products and solutions
• Services and maintains positive relationships with the current customer base.
• Generates new sales by introducing and promoting new products and services.
  • Drives Special Order Sales at the Pro Desk
  • Supports Pro Events
  • Supports Independent Lumber Yard Service- PKs, samples, lit, displays
• CRM Management utilization and tracking
• Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems.
• Seeks prospective new accounts and customers to increase their sales volume.
• Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers.
• Inspects product quality and monitor inventory levels.
• Prepares various reports and correspondence as required
• Performs other duties as required

Training

We will provide the necessary training for you to:

• Generate sales based on company standards and expectations.
• Negotiate with customers to grow sales.
• Understand the importance of gross margin and the company's collection process.

Behavior

We expect you will be:

• Responsible and trustworthy to work under little supervision
• Highly motivated and enthusiastic

Qualifications

Work Experience, Certifications and Education

• Minimum 1 years of work experience in customer service.
• Experience utilizing basic sales technics and identifying sales leads.
• Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the use of the English language in reading, writing and speaking.

Competencies

• Achievement, motivation and perseverance
• Composure and resiliency
• Influence and persuasion
• Initiating action
• Negotiating
• Relationship building

The Company is an Equal Opportunity Employer.