Growth SDR — Retail Special Orders & Account Growth

UFP Industries; Hamilton (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

ProWood, a division of UFP Industries, is seeking a Sales Development Representative to identify and pursue new sales opportunities, grow special orders, and build positive relationships with customers in the Retail sales process. Under the supervision of a ProWood Regional Sales Manager, you will promote, educate, and showcase products while visiting stores, managing CRM, and generating reports.

The role emphasizes customer service experience and basic sales skills, with training provided to

Qualifications

• Minimum 1 year of work experience in customer service.
• Experience using basic sales techniques and identifying sales leads.
• Bachelor’s degree or equivalent experience preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the English language in reading, writing and speaking.
• Achievement, motivation and perseverance

Responsibilities

• Generates new sales through stores Special Orders program and Contract sales.
• Educates customer on products and solutions
• Services and maintains positive relationships with the current customer base.
• Generates new sales by introducing and promoting new products and services.
• Drives Special Order Sales at the Pro Desk
• Supports Pro Events
• Supports Independent Lumber Yard Service– PKs, samples, lit, displays
• CRM Management utilization and tracking
• Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems.
• Seeks prospective new accounts and customers to increase their sales volume.
• Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers.
• Inspects product quality and monitor inventory levels.
• Prepares various reports and correspondence as required
• Performs other duties as required

Skills

Customer service

Sales basics

Communication skills

Relationship building

Education

Bachelor’s degree in business administration, marketing or related discipline or equivalent experience

Tools

CRM software

Job description

ProWood, a division of UFP Industries, is seeking a Sales Development Representative to identify and pursue new sales opportunities, grow special orders, and build positive relationships with customers in the Retail sales process. Under the supervision of a ProWood Regional Sales Manager, you will promote, educate, and showcase products while visiting stores, managing CRM, and generating reports.

The role emphasizes customer service experience and basic sales skills, with training provided to