Sales Development Representative

UFP Industries; Hamilton (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

ProWood, a division of UFP Industries, is seeking a Sales Development Representative to identify and pursue new sales opportunities, grow special orders, and build positive relationships with customers in the Retail sales process. Under the supervision of a ProWood Regional Sales Manager, you will promote, educate, and showcase products while visiting stores, managing CRM, and generating reports.

The role emphasizes customer service experience and basic sales skills, with training provided to

Qualifications

• Minimum 1 year of work experience in customer service.
• Experience using basic sales techniques and identifying sales leads.
• Bachelor’s degree or equivalent experience preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the English language in reading, writing and speaking.
• Achievement, motivation and perseverance

Responsibilities

• Generates new sales through stores Special Orders program and Contract sales.
• Educates customer on products and solutions
• Services and maintains positive relationships with the current customer base.
• Generates new sales by introducing and promoting new products and services.
• Drives Special Order Sales at the Pro Desk
• Supports Pro Events
• Supports Independent Lumber Yard Service– PKs, samples, lit, displays
• CRM Management utilization and tracking
• Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems.
• Seeks prospective new accounts and customers to increase their sales volume.
• Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers.
• Inspects product quality and monitor inventory levels.
• Prepares various reports and correspondence as required
• Performs other duties as required

Skills

Customer service

Sales basics

Communication skills

Relationship building

Education

Bachelor’s degree in business administration, marketing or related discipline or equivalent experience

Tools

CRM software

Job description

ProWood, a division of UFP Industries, is the industry’s leading manufacturer of pressure-treated lumber products and distributor of premier building materials. We offer durable, high-performance products designed to last in the real world. Our customers are the hard-working people who take pride in their work, pay attention to the details, and want to create projects that last – and we are committed to support them every step of the way.

Job Summary

As a SDR, you will play a crucial role in the Retail sales process by identifying and pursuing new sales opportunities, growing special order sales and developing and maintaining positive relationships with customers. Promoting, educating and showcasing products will be also part of your role.

You will work under the supervision of a ProWood Regional Sales Manager.

• Generates new sales through stores Special Orders program and Contract sales.
• Educates customer on products and solutions
• Services and maintains positive relationships with the current customer base.
• Generates new sales by introducing and promoting new products and services.
• Drives Special Order Sales at the Pro Desk
• Supports Pro Events
• Supports Independent Lumber Yard Service– PKs, samples, lit, displays
• CRM Management utilization and tracking
• Visits customers in accordance with a proposed schedule and assist addressing customer concerns and problems.
• Seeks prospective new accounts and customers to increase their sales volume.
• Ensures adequate stocking levels of product and product literature POP materials are present and available for consumers.
• Inspects product quality and monitor inventory levels.
• Prepares various reports and correspondence as required
• Performs other duties as required

Training

We will provide the necessary training for you to:

• Generate sales based on company standards and expectations.
• Negotiate with customers to grow sales.
• Understand the importance of gross margin and the company’s collection process.

Behavior

We expect you will be:

• Responsible and trustworthy to work under little supervision
• Highly motivated and enthusiastic

Qualifications

Work Experience, Certifications and Education

• Minimum 1 years of work experience in customer service.
• Experience utilizing basic sales technics and identifying sales leads.
• Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the use of the English language in reading, writing and speaking.
• Achievement, motivation and perseverance