Sales Development Representative

001 Brown & Brown, Inc; Dedham (MA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off

Holidays

Discounts

Job summary

Brown & Brown is seeking a Sales Development Representative to join our growing team in Dedham, MA. The role focuses on acquiring new clients and contributing to cross-sell, upsell, and retention campaigns.

You will warm and cold call prospects, qualify leads, and set appointments for the sales team. Expect to engage prospects via email, phone, and social channels, collaborate with partners on marketing initiatives, and maintain strong broker/agency relationships.

Qualifications

• Minimum education – Bachelor’s degree.
• 1+ years of experience in a sales or growth marketing role, preferably in a B2B setting.
• Proven track record of meeting or exceeding sales targets.
• Proficient knowledge in Microsoft Windows environment, including Word, Excel, Power Point, and Publisher.

Responsibilities

• Identify and qualify potential leads through research, networking, and outbound activities.
• Engage with prospects through various channels to understand their needs and how our solutions address them.
• Nurture relationships with potential clients, providing them with relevant content and product updates.
• Regularly update CRM systems with accurate customer and prospect information.
• Analyze sales data and metrics to improve strategies and forecast future sales trends.

Skills

Telephone etiquette

Communication skills

Interpersonal skills

Confidentiality

Growth mindset

Education

Bachelor's degree

Tools

CRM systems

Marketing automation tools

Sales enablement tech

Job description

Job Overview

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Sales Development Representative to join our growing team in Dedham, MA! The Sales Development Representative will focus on acquiring new clients and will also play a pivotal role in cross-sell, upsell, and retention campaigns. Warm and cold call new business prospects and set sales appointments for the team. Consultative selling through education of customers via inbound and outbound calls. This may be accomplished by establishing strong broker, agency, and /or producer relationships through frequent contact, clear knowledge of company strategy and product and industry knowledge.

How You Will Contribute

• Identify and qualify potential leads through research, networking, and outbound activities.
• Work closely with the Sales Enablement team to align on targeted outreach campaigns and strategies.
• Engage with prospects through various channels (email, phone, social media) to understand their needs, challenges, and how our solutions can address them.
• Collaborate with partners to co-create marketing initiatives, events, and referral programs to expand the customer base.
• Nurture relationships with potential clients, providing them with relevant content, product updates, and solutions that address their business needs.
• Collaborate with the customer success team to ensure smooth transitions and consistent value delivery to clients.
• Regularly update CRM systems with accurate customer and prospect information.
• Analyze sales data and metrics to improve strategies and forecast future sales trends.
• Support sales strategies and coordinate activities, such as visits to insurance broker offices, meetings, and networking events.
• Stay updated with the latest industry trends, competitor offerings, and product developments.
• Attend workshops, webinars, and training sessions to continuously hone sales and growth marketing skills.

Licenses and Certifications

• Willingness to obtain Insurance Producer license within 90 days of employment
• Insurance Producer license in good standing (Preferred)

Skills & Experience to Be Successful

• Minimum education – Bachelor’s degree
• 1+ years of experience in a sales or growth marketing role, preferably in a B2B setting
• Proven track record of meeting or exceeding sales targets.
• Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher.
• Able to create, edit, and merge letters, spreadsheets, labels, etc.
• Experience with CRM systems, marketing automation tools, and sales enablement technology
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• Strong communication and interpersonal skills, with the ability to build genuine relationships
• Passionate about growth, with an understanding of cross-selling, upselling, and retention strategies.

Pay Range

$32.00 - $32.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined.

Company Overview

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.