Business Development Representative

001 Brown & Brown, Inc; Greensboro (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401k

Student Loan Assistance

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown is seeking a Commercial Lines Business Development Representative to join our Greensboro, NC team. The role focuses on outbound and inbound calls to quote and bind new business policies across multiple states, with emphasis on understanding coverage and endorsements.

You will educate customers on program features, meet monthly metrics for new business premium and bind ratio, and provide prompt, high-quality support in a high-volume insurance center.

Qualifications

• High school diploma required.
• 2+ years of customer service experience.
• Proficient in Word, Excel, PowerPoint and Publisher.
• Strong written and verbal communication skills.

Responsibilities

• Consultative selling by educating customers on program features, coverage forms and state required affidavits.
• Meet/exceed monthly metrics: New Business Premium & Bind Ratio goals.
• Handle inbound phone calls for quotes and questions.
• Understand coverage and endorsements forms; underwriting & claims process.

Skills

Customer service

Problem solving

Critical thinking

Written & verbal communication

MS Windows proficiency

Education

High school diploma

Tools

Word

Excel

PowerPoint

Publisher

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Business Development Representative to join our growing team in Greensboro, NC! The purpose of the Commercial Lines Business Development Representative is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states. The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions.

How You Will Contribute

Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process Complete understanding of Coverage & Endorsement Forms Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals Handle inbound phone calls inquiries for quotes/questions. Other Duties as assigned.

Skills & Experience to Be Successful

High school diploma 2+ years of customer service experience. Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.