Sales Development Representative

Silktide; Austin (TX); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

MacBook

20 days PTO + holidays

Health, Dental, Vision

Job summary

Silktide in Austin is seeking an SDR to book qualified first meetings for Account Executives across public and private sectors, leveraging multi-channel outreach by phone, email, and LinkedIn.

You will research accounts, personalize messages, and qualify needs while keeping the Salesforce pipeline clean and collaborating with Marketing on campaigns. Three days/week in the downtown office.

Qualifications

• 1+ years’ experience as an SDR or BDR in SaaS or a similar environment, consistently hitting or exceeding targets.
• Organized, coachable, and comfortable with modern sales tools; Salesforce experience is a plus.
• Confident on the phone, crisp in writing, and strong at building rapport quickly.

Responsibilities

• Book qualified first meetings for Account Executives across public and private sectors.
• Run multi-channel outreach by phone, email, and LinkedIn addressing real problems customers care about: accessibility, AI, UX, performance, and compliance.
• Research accounts, personalize messages, and ask clear discovery questions to uncover need and urgency.
• Keep your pipeline clean in Salesforce and collaborate with Marketing on targeted campaigns.
• Communicate customer outcomes simply and confidently.

Skills

SDR experience

Sales tools

Rapport building

Written communication

Tools

Salesforce

LinkedIn

Job description

Help Make the Web Better for Everyone

We’re a fast-growing, profitable, self-funded SaaS platform with 4.8 customer love and a 4.9 team score. Right now, we build software that helps organizations create accessible, fast, high-quality websites. Our customers include Fortune 500 Global companies, universities, local and state government agencies, and so much more.

Where You Will Work

You will spend 3 days per week in our downtown Austin office in the historic Littlefield Building, with the remaining days for focused work.

We value time together for coaching, collaboration, and learning from one another. We also operate globally with teams in the UK, Denmark, Germany, and Australia.

What You Will Do

• Book qualified first meetings for our Account Executives across public and private sectors
• Run thoughtful multi-channel outreach by phone, email, and LinkedIn that speaks to real problems customers care about: accessibility, AI, UX, performance, and compliance
• Research accounts, personalise messages, and ask clear discovery questions to uncover need and urgency
• Keep your pipeline clean in Salesforce and partner closely with Marketing on targeted campaigns
• Communicate customer outcomes simply and confidently

About You

• 1+ years’ experience as an SDR or BDR in SaaS or a similar environment, consistently hitting or exceeding targets
• Organized, coachable, and comfortable with modern sales tools, Salesforce experience is a plus
• Confident on the phone, crisp in writing, and strong at building rapport quickly
• Resilient, competitive, and motivated by clear targets and career growth
• You have a legal right to work in the United States without employer sponsorship, you are fluent in English, and you can commute to our Austin office three days per week

Compensation

• Compensation Range: $75K - $125K

What Is in It for You

• Structured onboarding and ramp: clear playbooks, talk tracks, and product enablement so you can book quality meetings quickly
• Coaching that compounds: weekly call reviews, regular feedback, and peer learning with experienced AEs and leaders
• Career progression that is real: a transparent path to Account Executive or SDR Team Lead based on performance, with milestones that show what good looks like
• Meaningful work: help organizations make their websites more accessible and user friendly for everyone
• Collaboration and impact: tight partnership with Marketing and Customer Success, exposure to larger deals as you grow

Perks

• A shiny new MacBook
• 20 days paid time off plus US public holidays, increasing with tenure
• Medical, Dental, and Vision coverage, plus Wellness Allowance
• 401(k) with company match and paid parental leave
• Casual dress code, flexible schedule, weekly paid lunches, and monthly company outings