Sales Desk Manager

Lithia & Driveway; Twin Falls (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Job summary

Lithia & Driveway in Twin Falls, ID is seeking a Sales Desk Manager to lead the sales team, train staff, and drive customer satisfaction.

You will manage daily activities, address customer concerns, and report to the General Manager. A high school diploma and 2+ years of dealership sales management are required.

Qualifications

• 2+ years of dealership Sales Manager experience.
• Exceptional CSI track record.
• Strong communication and customer engagement skills.
• Driver's license in good standing.

Responsibilities

• Manage the activities of all sales staff and ensure targets and service levels are met.
• Train and develop sales staff to improve performance.
• Address and resolve customer concerns to maintain satisfaction.
• Report to the General Manager on sales performance and initiatives.

Skills

Sales management

Customer engagement

Communication

Leadership

Education

High School diploma

Job description

Dealership:L0172 Lithia Chrysler Jeep Dodge of Twin FallsLithia Chrysler Jeep Dodge Ram of Twin FallsSales Desk ManagerWhy Join Our Team?We don't just offer jobs – we offer opportunities. Our culture is rooted in values like earning customers for life, improving constantly, and taking ownership of results.At Lithia & Driveway, you'll findOpportunities for advancement across a national networkLeadership development and training through our internal learning programsA culture that recognizes and rewards resultsThe ability to influence store success and shape your teamWhat You'll DoThe Sales Manager manages the activities of all sales staff ensuring sales targets and customer service levels are achieved. This individual is responsible for training, and development of all sales staff.Ensure sales goals are attainedManage daily activity and training of the sales staffEnsure sales people are engaging with customersAddress and resolve customer concernsThe Sales Manager reports to the General Manager.What You'll Bring2 or more years of dealership Sales Manager experienceMust have a track record with an exceptional CSIStrong communication and customer engagement skillsKey driver of performance, culture, and customer experience.Acceptable driving record and a valid driver's license in your state of residenceTotal RewardsWe offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.