Sales & Design Supervisor: Lead, Coach & Drive Results

MillerKnoll, Inc.; New York (NY); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid vacation, holidays, and parental/

401(k) with 4% company match

Commuter benefits up to $150/month

Generous employee discounts

Job summary

MillerKnoll, Inc. is seeking a Sales & Design Specialist Supervisor to partner with the General Manager to drive store success. You will balance client-facing sales with leadership responsibilities, coaching, and product training to meet targets.

You will expand brand presence in the local community, manage recruitment, and ensure top-notch client experiences while upholding safety and store standards. This role reports to the General Manager.

Qualifications

• 1–2 years of retail leadership experience preferred.
• Ability to communicate effectively with internal and external parties, in writing and verbally.
• Ability to identify client needs, problem-solve, and explain product features and benefits.
• Experience with a POS system and proficiency with MS Office, web navigation, and 3-D rendering programs.
• Physically able to move objects weighing more than 40 pounds and understand safety requirements.

Responsibilities

• Expand the client’s connection to the MillerKnoll brand and pioneer outreach in your local community.
• Assist in managing and coaching all Sales & Design Specialists.
• Conduct interviews and recruitment efforts to attract and select top-tier candidates.
• Manage the full client lifecycle to meet and exceed sales goals and key metrics.
• Adhere to all company programs and procedures, including safety, inventory and facilities.
• Attend store meetings, participate in product training, and share information among peers.
• Maintain the store's design and visual standards using merchandising guidelines.
• Fulfill customer needs and resolve issues in line with the MillerKnoll Client Experience.
• Collaborate and promote a positive team culture reflecting MillerKnoll Values, Culture & Actions.

Skills

Retail leadership

Communication

POS experience

MS Office

3-D rendering programs

Tools

POS system

MS Office

3-D rendering

Job description

MillerKnoll, Inc. is seeking a Sales & Design Specialist Supervisor to partner with the General Manager to drive store success. You will balance client-facing sales with leadership responsibilities, coaching, and product training to meet targets.

You will expand brand presence in the local community, manage recruitment, and ensure top-notch client experiences while upholding safety and store standards. This role reports to the General Manager.