Sales Design Consultant

W3Global; Batavia (IL); On-site; USD 42,000 - 56,000; Full time

Job summary

W3Global in Batavia, IL is seeking a full-time Sales Design Consultant to guide customers in the showroom through flooring and home design options. You will assess needs, present design proposals, prepare quotes, and drive the project from first consultation to installation coordination.

You'll maintain product knowledge, update displays, follow up on leads, and use company systems to track interactions and sales activities.

Responsibilities

• Greet and qualify customers in showroom
• Prepare design proposals and quotes
• Manage sales from consultation to closing
• Coordinate with installation and operations teams for project delivery
• Maintain product knowledge and update showroom displays
• Follow up on leads and track activities in company systems

Job description

Job Description

A locally focused flooring and home design retailer offering a wide range of products, including carpet, hardwood, tile, vinyl, and area rugs. The company combines national buying power with personalized service and strong community roots. Team members collaborate closely with customers to create tailored design solutions for residential and commercial spaces. The workplace culture emphasizes integrity, customer satisfaction, and continuous learning about products and design trends.

A locally focused flooring and home design retailer offering a wide range of products, including carpet, hardwood, tile, vinyl, and area rugs. The company combines national buying power with personalized service and strong community roots. Team members collaborate closely with customers to create tailored design solutions for residential and commercial spaces. The workplace culture emphasizes integrity, customer satisfaction, and continuous learning about products and design trends.

Role Description

This full-time, on-site Sales Design Consultant role is based in Batavia, IL. The Sales Design Consultant works directly with customers in the showroom, guiding them through flooring and home design options, understanding their needs, and recommending products and design solutions that align with their style, budget, and project scope.

Daily responsibilities include greeting and qualifying customers, preparing design proposals and quotes, managing sales from initial consultation through closing, and coordinating with installation and operations teams to ensure smooth project delivery. The role also involves maintaining product knowledge, updating showroom displays, following up on leads, and using company systems to track customer interactions and sales activities.

Qualifications

• Strong customer service skills, including active listening, clear communication, and a consultative approach.
• Proven sales experience with a track record of meeting goals, closing deals, and building long-term customer relationships.
• Knowledge of interior design principles and the ability to translate customer preferences into cohesive design solutions.
• Familiarity with furniture, furnishings, flooring, color palettes, and room layouts.
• Comfortable working in a retail showroom and using POS or CRM systems.
• Strong attention to detail with measurements, estimates, and documentation.
• Ability to manage multiple projects simultaneously.
• Collaborative mindset and ability to work effectively with sales, design, and installation teams.
• High school diploma or equivalent required; education in design, business, or a related field is a plus.
• Previous experience in flooring, home improvement, furniture, or related retail industries is preferred but not required.