Retail Sales & Design Consultant

Desert Design Carpet One Floor & Home; Elko (NV); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Vision/Dental

IRA

Vacation

Paid Training & Certifications

Job summary

Carpet One Floor & Home is seeking a Retail Sales & Design Consultant to help customers choose flooring and design spaces. The role involves showroom interaction, design guidance, and driving sales outcomes in a fast-paced retail environment.

Ideal candidates are self-motivated, detail-oriented, and customer-focused, with willingness to prospect for new business and provide exceptional follow-up and service.

Qualifications

• Retail sales experience preferred but not required.
• Experience assisting customers with product choices in design contexts.
• Ability to greet customers, assess needs and present solutions.

Responsibilities

• Sell flooring, granite, blinds and related services to clients.
• Greet customers on the showroom floor and determine wants and needs.
• Maintain knowledge of products, benefits, and warranties.
• Write sales orders and take space measurements.
• Provide design advice to help customers select products.
• Build client relationships and follow up after projects.

Skills

Sales experience

Design sense

Customer service

Prospecting

Networking

MS Office

Tools

Microsoft Office

Job description

About This Role

Retail Sales & Design Consultant

Do you have a flair for design? A passion for people?

Are you:

• Self-motivated?
• Detail-oriented?
• The type of person who wants compensation based upon results?

This is an inside sales position selling flooring and designing spaces to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers' buying decision easier.

Carpet One Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than 25 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

What You'll Do

Although not an all-inclusive list, the following are some of the duties and expectations that we have for this position:

• Sell flooring, granite, blinds and custom services to clients
• Greet customers on the sales floor, and determine their wants and needs
• Keep up-to-date on the wide select of floors and products we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Write sales orders
• Complete measures of spaces in homes or businesses
• Help work through, and follow-up after, the completion of each job
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Execute targeted sales strategies
• Receive payment, or obtain credit authorization
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Answer questions from customers about flooring and other products/services
• Assist customers with choices based on needs (explain features/benefits, etc.)
• Help customers with their choice through decorating and/or design advice
• Maintain showroom by keeping samples and displays neat, current, and clean
• Prospect for new business

Requirements

The ideal candidate must be:

• Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community).
• Willing to undergo our extensive product and sales training in order to become certified flooring and design expert.
• A self-starter.
• Personally well-organized.
• Willing to create new business.
• Able to provide outstanding customer service.
• Able to provide exceptional follow-up.

Some additional qualifications include:

• A passion for, or experience with, decorating or design
• Must have access to reliable transportation in order to get to work, and to visit customers' home (as necessary)
• Open and flexible work availability, including weekends
• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems
• Retail sales experience strong preferred but not required

Nice To Haves

• Personal or professional experience with remodeling.

Benefits

• Benefits include Medical, Vision/Dental, IRA, Vacation, Paid Training & Certifications

Carpet One Floor & Home is an Equal Opportunity Employer