Sales & Data Operations Coordinator

wasteprocareers; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Waste Pro USA is seeking a Data Entry Clerk to support multiple departments with a strong focus on accuracy and timely reporting. The role blends secretarial, administrative, and data management tasks, acting as a liaison across divisional operations to maintain orderly records and efficient workflows.

Responsibilities include dispatching drivers, assigning routes, entering service orders, reviewing paperwork, and coordinating with Customer Service, Operations, and Billing to resolve issues.

Qualifications

• Minimum 2+ years in an administrative support function.
• Proficiency with MS Outlook, Word, PowerPoint and basic Excel.
• Strong proofreading, typing accuracy, punctuation, grammar and spelling.
• Ability to think resourcefully and draw accurate conclusions.
• High autonomy with ability to work cross-functionally in a matrix organization.

Responsibilities

• Dispatches drivers to calls based on customer needs, drivers' locations, loads, and daily factors.
• Assign routes and service tickets to drivers; close tickets daily.
• Plan and monitor daily route assignments; follow up to ensure service.
• Close routes, enter notes, and call customers regarding concerns to ensure satisfaction.
• Coordinate with Customer Service, Operations, Sales Managers, Supervisors, and Drivers for prompt follow‑up.
• Input New Service Agreements and Service Orders.
• Review route paperwork and close work orders with attention to detail.
• Record and distribute information from drivers to appropriate departments.
• Support other service lines when required.
• Complete cross training with Operations, Sales, and Billing.
• Use Tower systems to gather and update customer records.

Skills

MS Office Suite

Administrative Support

Data Entry

Customer Service

Proofreading

Education

High School Diploma or GED

Tools

MS Outlook

MS Word

PowerPoint

Excel

Job description

Waste Pro USA is seeking a Data Entry Clerk to support multiple departments with a strong focus on accuracy and timely reporting. The role blends secretarial, administrative, and data management tasks, acting as a liaison across divisional operations to maintain orderly records and efficient workflows.

Responsibilities include dispatching drivers, assigning routes, entering service orders, reviewing paperwork, and coordinating with Customer Service, Operations, and Billing to resolve issues.