Sales Data & Analytics Specialist

PCH Prestige Cruise Services LLC; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a data resource to manage travel agency and advisor data within our reservation system and TAC, supporting Global Sales with accurate data and reporting.

You will handle daily requests, roster updates, deduplicate profiles, develop dashboards in Salesforce and Tableau, and generate senior leadership reports, ensuring data integrity and enabling timely decision making.

Qualifications

• Bachelor's degree in a relevant field.
• Minimum 3 years’ experience in marketing, IT, business intelligence, or business analytics.
• Experience with Salesforce, NVS, and/or other CRM platforms highly preferred.

Responsibilities

• Manage daily requests to create or update agency/advisor data and roster updates.
• Develop and maintain reporting, dashboards, and analytics in Salesforce/Tableau.
• Act as main contact for operational troubleshooting of reservations database and systems.
• Lead timely audits and remediation roadmaps, and QA weekly/monthly leadership reports.

Skills

Data management

Analytical skills

Excel

CRM platforms

Tableau

Education

Bachelor's degree in Marketing, Business, Computer Science, MIS, or related field

Tools

Salesforce

Tableau

NVS

Excel

Job description

Norwegian Cruise Line Holdings Ltd. is seeking a data resource to manage travel agency and advisor data within our reservation system and TAC, supporting Global Sales with accurate data and reporting.

You will handle daily requests, roster updates, deduplicate profiles, develop dashboards in Salesforce and Tableau, and generate senior leadership reports, ensuring data integrity and enabling timely decision making.