Sales & Customer Solutions Pro (In-Office)

Spectrum Business; Charlotte (NC); On-site; USD 37,000 - 85,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Spectrum is seeking a Sales and Customer Solutions Representative to be the first point of contact for customers in our in-office call centers. You will manage inbound calls, resolve issues, and identify opportunities to upsell or cross-sell Spectrum products and services while supporting customer satisfaction and loyalty.

You will build a rewarding career with Spectrum, with competitive pay starting at $18/hour and incentives that can bring annual earnings over $80,000 for top performers, plus

Qualifications

• 1+ years of sales experience.
• Ability to read, write, speak and understand English.
• Bilingual in Spanish & English.

Responsibilities

• Handle inbound calls and resolve customer issues in real time.
• Upsell or cross-sell products and services as appropriate.
• Explain products and services clearly to customers and retain them.

Skills

Sales experience

English proficiency

Communication skills

Flexible scheduling

Education

High school diploma

Tools

Billing system

Job description

Spectrum is seeking a Sales and Customer Solutions Representative to be the first point of contact for customers in our in-office call centers. You will manage inbound calls, resolve issues, and identify opportunities to upsell or cross-sell Spectrum products and services while supporting customer satisfaction and loyalty.

You will build a rewarding career with Spectrum, with competitive pay starting at $18/hour and incentives that can bring annual earnings over $80,000 for top performers, plus