Sales & Customer Solutions Pro — $70k+ with Incentives

Spectrum; Riverview (FL); On-site; USD 20,000 - 29,000; Full time

Job summary

Spectrum is hiring a Sales and Customer Solutions Representative in an office environment. The role focuses on retaining customers and upselling Spectrum's video, data and voice services while maintaining professionalism in every interaction.

Starting pay is $18 per hour, with incentives that can push top performers to over $70,000 annually, plus access to Spectrum services. The position requires strong communication skills and the ability to work variable hours, including weekends and holidays.

Qualifications

• Reading, writing, speaking and understanding English.
• Experience with cable services, including video, data and voice.
• Effective communication with customers and colleagues.

Responsibilities

• Resolve billing inquiries, product questions and service complaints.
• Retain customers and upsell Spectrum services over the phone.
• Explain Spectrum products clearly and compare with competitors.
• Process orders within the billing system for retained accounts and new sales.

Skills

English proficiency

Customer service

Communication skills

Computer skills

Billing system

Education

High school diploma or equivalent

Tools

Billing system

Job description

Spectrum is hiring a Sales and Customer Solutions Representative in an office environment. The role focuses on retaining customers and upselling Spectrum's video, data and voice services while maintaining professionalism in every interaction.

Starting pay is $18 per hour, with incentives that can push top performers to over $70,000 annually, plus access to Spectrum services. The position requires strong communication skills and the ability to work variable hours, including weekends and holidays.