Sales & Customer Service Associate

Massage Envy; Hampton (VA); Vor Ort; USD 19.000 - 21.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Bonuses and product commissions

Employer-paid health insurance (FT)

Flexible schedule

Comprehensive training

Free employee membership

Discounts on services/products

Zusammenfassung

Massage Envy Hampton is seeking team members to help guests on their wellness journey. You will deliver outstanding customer service, educate clients on Total Body Care services, and promote the Wellness Program while booking future appointments.

Full-time and part-time roles are available with day, evening, and weekend shifts. Opportunity for growth, product commissions, and staff discounts are offered at participating locations.

Qualifikationen

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Aufgaben

• Provide outstanding customer service and help guests feel valued and understood
• Promote Total Body Care by educating clients on services and selling Massage Envy Wellness Program
• Book clients for future services and encourage homecare retail purchases
• Support clinic flow by greeting clients, scheduling services, answering calls and emails
• Grow and retain a client base through in-person and outreach efforts

Kenntnisse

Retail sales

Math skills

Computer skills

People skills

Jobbeschreibung

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Hampton, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $14.00-15.50/hourly plus bonuses, and commissionson products sold!
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free employee membership
• Discounts on services and products

Qualified Candidates:

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Award programs (like Sales Associate of the Year)
• Trained leadership that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

• Full-Time and Part-Time Positions Available
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location