Sales & Customer Service Associate

Massage Envy; South Carolina; On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Healthcare for full-time

Paid time off

Referral bonus

Flexible schedule

Training

Free massage service

40% off products

Job summary

Massage Envy Pelham Hills is seeking motivated team members to join our wellness-focused team. Start with competitive base pay of $13.00-16.00 per hour plus bonuses and commissions, with employer-paid healthcare for full-time staff and paid time off.

Enjoy monthly free massage or skincare services, 40% off products, and a flexible schedule designed for work/life balance. Ideal candidates have prior retail or sales experience, strong math and computer skills, and excellent people skills.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail sales

Math skills

Computer skills

People skills

Tools

POS systems

Job description

Be Supported as You Pursue Your Career in Wellness

At Massage Envy Pelham Hills, we encourage your passion, empower your growth, and value YOU. As a team, we're committed to delivering excellent experiences and growing our member base to help more people on their wellness journey.

Perks & Pay:

Competitive base pay of $13.00-16.00/hourly plus bonuses, and commissions

Employer-paid healthcare including medical, dental and vision plans for full-time employees

Paid time off

$500 Employee referral bonus program

A flexible schedule for a better work/life balance

In-depth product and service training

A free massage, skincare or stretch service each month

40% off all products

Qualified Candidates:

Have previous retail or sales experience (preferred)

Are critical thinkers with excellent math and computer skills and the ability to multitask

Have great people skills and can establish positive relationships with guests

Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

Provide outstanding customer service and help everyone feel valued and understood

Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions

Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Award programs (like Sales Associate of the Year)

Trained leadership that is invested in YOUR success

A caring, supportive community of other professionals that uplift each other and share knowledge

Job Type & Schedule:

Full-Time and Part-Time Positions Available

Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Choose your own hours

Do you have a passion for helping others? Are you looking to take your career to the next level? Join our team and get the support you need to build your skills, embrace your purpose, and grow your career.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location