Sales & Customer Service Associate

Massage Envy; Annapolis (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a passionate Sales & Customer Service Associate to join their team in Annapolis. This role is perfect for someone who loves helping others and is committed to delivering an exceptional experience. You will be responsible for promoting wellness services, providing outstanding customer care, and building lasting relationships with clients. The company fosters a supportive environment with trained leadership and offers a flexible schedule, competitive pay, and various perks. If you are ready to grow in a caring community, this opportunity is for you!

Benefits

Competitive base pay plus bonuses

Healthcare plans (medical, dental, vision)

Paid time off

Employee Assistance Program

Flexible schedule

In-depth training

Free massage or skincare service each month

20% off all products

Qualifications

• High school diploma or equivalent required.
• Previous retail or sales experience preferred.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care by educating clients on services.

Skills

Customer Service

Sales Experience

Critical Thinking

Math Skills

Computer Skills

People Skills

Education

High School Diploma

Job description

Join to apply for the Sales & Customer Service Associate role at Massage Envy

Where Better Careers Begin!

Massage Envy Annapolis

Do you have a passion for helping others? At the Massage Envy Annapolis franchise, we support and inspire you to be your best while working together to help clients feel their best. We are committed to delivering an excellent experience and growing our member base to assist more people on their wellness journey.

Perks & Pay

• Competitive base pay plus bonuses and commissions
• Healthcare including medical, dental, and vision plans
• Paid time off
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare, or stretch service each month
• 20% off all products

Qualified Candidates

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Support total body care with a general knowledge of massage and skin care services

Day-to-Day Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on services, selling the Wellness Program, booking future services, and encouraging retail purchases
• Support clinic flow by greeting clients, scheduling, answering calls, responding to emails, and addressing questions
• Help grow and retain a client base through in-person and outreach efforts

Culture & Support

• Trained leadership invested in YOUR success
• Award programs like Sales Associate of the Year
• A caring community that celebrates individuality and shares knowledge

If you're ready to join a growing community with passionate professionals, we look forward to meeting you!

Note: ME SPE Franchising, LLC (“ME SPE”) is a franchisor; each franchisee is the employer for their location, with benefits and criteria set by them.