Sales & Customer Service Associate - Part Time

Massage Envy; Alexandria (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company where your passion for helping others can thrive! This innovative franchise is dedicated to providing exceptional service while supporting employees in their growth. You'll engage with clients to promote wellness, educate them about services, and contribute to a positive atmosphere. With a flexible schedule, comprehensive training, and a caring community, you'll be part of a team that values individuality and celebrates success. If you're ready to make a difference in people's lives and grow your career, this is the place for you!

Benefits

Employer-Paid Healthcare

Paid Time Off

Employee Referral Bonus

Flexible Schedule

In-Depth Product and Service Training

Free 1-Hour Stretch Service

50% Off Additional Services

40% Off All Products

Qualifications

• Previous retail or sales experience preferred.
• Ability to stand for 6-9 hours a day.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care by educating clients on services.
• Support clinic flow by greeting clients and scheduling services.

Skills

Customer Service

Sales Skills

Critical Thinking

Multitasking

Math Skills

Computer Skills

People Skills

Education

High School Diploma or Equivalent

Job description

4.8 Google Rating! Check out our Reviews!

Where Better Careers Begin!Massage Envy Hilltop: 6465 Old Beulah Street, Alexandria VA 22315

Do you have a passion for helping others? At the Massage Envy Hilltop franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

• Competitive base pay plus bonuses and commissions
• Employer-paid healthcare for full-time employees, including medical, dental and vision plans
• Paid time off for full time and part time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free 1-hour stretch service each month
• 50% off additional services
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services
• Being able to stand between 6 - 9 hours a day.

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.