Sales & Customer Service Associate - Part Time

Massage Envy; Vienna (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a forward-thinking wellness center where your passion for helping others can flourish. This role offers the opportunity to provide exceptional customer service while promoting holistic health and wellness. You'll be part of a supportive community that values individual contributions and encourages professional growth. Enjoy a flexible schedule, competitive pay, and a range of benefits including healthcare and employee discounts. If you're ready to make a difference in people's lives and be part of a caring environment, this is the perfect opportunity for you.

Benefits

Employer-paid healthcare

Paid time off

Employee referral bonus

Flexible schedule

Free 1-hour stretch service

50% off additional services

40% off all products

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care and educate clients on services.
• Support clinic flow by scheduling services and addressing client inquiries.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

4.8 Google Rating! Check out our Reviews!

Where Better Careers Begin!Massage Envy Vienna: 126 Branch Rd. Ste. A Vienna, VA 22180

Do you have a passion for helping others?At the Massage Envy Vienna franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Employer-paidhealthcarefor full-time employees, including medical, dental and vision plans
• Paid time off for full time and part time employees
• Employeereferral bonusprogram
• Employee Assistance Program
• Aflexible schedulefor a better work/life balance
• In-depth product and servicetraining
• Afree1-hour stretch service each month
• FREE1-hour service during your birthday month
• 50% offadditional services
• 40% offall products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID2025-238042