Sales & Customer Service Associate - Part Time

Massage Envy; Burke (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in wellness is seeking passionate individuals to join their team. This role emphasizes exceptional customer service and the promotion of a holistic approach to health. You will engage with clients, educate them on services, and play a vital role in their wellness journey. The company offers a supportive environment with trained leadership invested in your success, competitive pay, and numerous perks including healthcare benefits and flexible scheduling. If you're eager to make a positive impact in a caring community, this opportunity is perfect for you.

Benefits

Employer-paid healthcare

Paid time off

Employee referral bonus

Flexible schedule

In-depth product training

Free 1-hour stretch service

Free service during birthday month

50% off additional services

40% off all products

Qualifications

• Previous retail or sales experience preferred.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help clients feel valued.
• Promote Total Body Care and educate clients on services.
• Support clinic flow by scheduling services and addressing questions.

Skills

Customer Service

Critical Thinking

Math Skills

Computer Skills

People Skills

Sales Experience

Education

High School Diploma or Equivalent

Job description

Overview

4.9 Google Rating! Check out our Reviews!

Where Better Careers Begin!Massage Envy Burke: 5747-B Burke Centre Parkway Burke, VA 22015

Do you have a passion for helping others? At the Massage Envy Burkefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Employer-paid healthcare for full-time employees, including medical, dental and vision plans
• Paid time off for full time and part time employees
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free 1-hour stretch service each month
• FREE 1-hour service during your birthday month
• 50% off additional services
• 40% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID2025-237976