Sales & Customer Service Agent (Call Center)

MarketSource; Wisconsin; Sur place; USD 19 000 - 23 000; Plein temps

Résumé du poste

MarketSource is a sales acceleration company focused on delivering better outcomes for iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

The Sales Associate is responsible for connecting with existing and potential customers while working on projects requiring strong sales skills to covert the call to a sale with emphasis on sales; sales agents process various incoming and outgoing sales-focused calls

Qualifications

• Flexible work schedules, including weekends where required.
• Bilingual may be required depending on program (English/Spanish/French).

Responsabilités

• Connect with existing and potential customers to drive sales.
• Process incoming/outgoing sales calls per policies and regulations.
• Present offers, handle objections, verify customer information, and provide customer service.
• Maintain product knowledge and achieve call-per-hour targets.
• Escalate issues to supervisor as needed.

Connaissances

Flexible schedules

Bilingual ability

Formation

High School diploma

Description du poste

MarketSource is a sales acceleration company focused on delivering better outcomes for iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.

The Sales Associate is responsible for connecting with existing and potential customers while working on projects requiring strong sales skills to covert the call to a sale with emphasis on sales; sales agents process various incoming and outgoing sales-focused calls