Sales & Customer Service

Massage Envy; East Parkview (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical, dental and vision plans

401(k) with employer match after 12…

Referral program

Employee assistance program

Flexible schedule

Product training

25% off products

Job summary

Massage Envy Monroe-West Monroe in Monroe, LA is seeking a helpful team member to deliver outstanding guest service, educate clients on Total Body Care, and promote the Massage Envy Wellness Program. You will book services, assist with homecare retail purchases, and contribute to a welcoming, results-focused clinic experience.

You will greet clients, manage scheduling, respond to calls and emails, and help grow a loyal client base through in-person and outreach efforts.

Qualifications

• Have a high school diploma (or equivalent) and retail or sales experience preferred
• Must have strong math and computer skills and multitasking ability
• Excellent people skills and guest relationship abilities

Responsibilities

• Provide outstanding customer service and help guests feel valued
• Educate clients on services and Wellness Program; promote retail purchases
• Greet clients, schedule services, answer calls, respond to emails
• Grow and retain a client base through in-person and outreach efforts

Skills

Math skills

Computer skills

Multitasking

People skills

Customer service

Education

High school diploma or equivalent

Job description

Where Better Careers Begin!

Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045

Do you have a passion for helping others?

At the Massage Envy Monroe-West Monroefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we’re committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($14-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach