Sales and Customer Service/ Part Time

Massage Envy; Metairie (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) matching

Referral bonus

EAP

Flexible schedule

Training

Product discount

Job summary

Massage Envy Veterans in Metairie, LA is seeking team members to provide outstanding customer service and promote Total Body Care. You’ll educate clients on services, book appointments, and support a smooth clinic flow with phone and email outreach.

Ideal candidates have a high school diploma, retail or sales experience, strong math and computer skills, and a genuine ability to connect with guests. Knowledge of massage and skincare is a plus and training is provided.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Retail sales

Math skills

Computer skills

Multitasking

People skills

Education

High school diploma

Tools

POS system

Job description

Where Better Careers Begin! Massage Envy Veterans, 3131 Veterans Blvd., Ste. 102, Metairie LA 70002

Do you have a passion for helping others? At the Massage Envy Veterans franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($16-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach