General Manager

Massage Envy; East Parkview (LA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Vision Dental

401(k) matching

Paid time off

Referral bonus

Employee assistance

Flexible schedule

Product training

Discount on products

Job summary

Massage Envy Monroe-West Monroe is seeking a skilled leader to oversee daily operations, drive memberships, and manage staff in Monroe, LA. You will coach a team to deliver an outstanding client experience and ensure service excellence across all touchpoints.

The ideal candidate has management or sales experience in a personal service setting, a proven ability to motivate teams, and a commitment to maintaining a welcoming, high-performance culture.

Qualifications

• Have management and/or sales experience in a personal service setting.
• Natural leader who can build relationships while motivating, coaching and supporting a team.
• Ability to have tough conversations professionally and constructively.
• Capable of creating a workplace culture where employees feel valued, issues resolved quickly, and staff feel connected to the mission.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Guide the team and oversee deposits, inventory, and regulatory compliance.
• Set goals, analyze performance and drive continuous growth.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Develop positive relationships with employees, members and guests.

Skills

Management experience

Sales experience

Leadership ability

Job description

Where Better Careers Begin!

Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy Monroe-West Monroefranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive salary plus bonuses and commissions ($45,000-$55,000 annually)
• Medical, Vision and Dental plans with employer contribution
• Matching 401(k)
• Paid time off
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25%-50% off all products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required.
• Must be a natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.