Sales & Customer Service Associate

Massage Envy; D'Iberville (MS); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive base pay

Bonuses and commissions

Health plans

401(k) matching

Referral program

Employee assistance program

Flexible schedule

Training provided

Product discounts

Job summary

Massage Envy in D'Iberville, MS is seeking friendly, customer-focused team members to deliver outstanding total body care experiences. Previous retail or sales experience is preferred, with a high school diploma or equivalent.

You will greet guests, educate on services, promote the Wellness Program, book appointments, and help grow a loyal client base while enjoying a flexible schedule and competitive hourly pay with bonuses and benefits.

Qualifications

• High school diploma or equivalent.
• Previous retail or sales experience preferred.
• Strong math and computer skills.
• Excellent people skills and ability to multitask.

Responsibilities

• Provide outstanding customer service to guests.
• Educate clients on massage, skincare services, and Wellness Program.
• Book and schedule services, answer calls and emails.
• Help grow and retain a client base through outreach.

Skills

Customer service

Retail sales

Math skills

Computer skills

Education

High School diploma or equivalent

Job description

Where Better Careers Begin!

Massage Envy DIberville - 3920 Promenade Parkway Suite H DIberville MS 39540

Do you have a passion for helping others?

At the Massage Envy DIbervillefranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($14-$18/hour)


• Medical, Dental and Vision plans with employer contribution


• Matching 401(k) after 12 months


• Employee referral bonus program


• Employee Assistance Program


• A flexible schedule for a better work/life balance


• In-depth product and service training


• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)


• Are critical thinkers with excellent math and computer skills and the ability to multitask


• Have great people skills and can establish positive relationships with guests


• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood


• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations


• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions


• Help grow and retain a client base both in-person and through phone/email outreach