Sales & Customer Service Associate

Massage Envy; Flowood (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonuses & commissions

Competitive base pay

Medical, dental & vision

401(k) matching

Referral bonus

Employee assistance

Flexible schedule

Product training

Product discount

Job summary

Massage Envy Flowood is seeking a friendly, customer-focused sales associate to support daily operations at our Flowood, MS location. You will engage guests, explain Total Body Care options, and help them select services and products.

You will assist in booking appointments, processing payments, and contributing to a welcoming, high-performance client experience. We offer an hourly wage, benefits, and flexible scheduling.

Qualifications

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail sales experience

Customer service

Math & computer skills

Education

High school diploma

Job description

Where Better Careers Begin!

Massage Envy Flowood- 149 Market Street Flowood, MS 39232

Do you have a passion for helping others?

At the Massage Envy Flowoodfranchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay plus bonuses and commissions ($14-$18/hour)
• Medical, Dental and Vision plans with employer contribution
• Matching 401(k) after 12 months
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• 25% off all products

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach