Sales Counselor

Tharp Consulting; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Tharp Consulting in Pittsburgh is seeking a Retirement Living Sales Counselor who will help older adults and families explore senior living options with a resident-first, mission-driven approach. You will conduct tours, learn client needs, follow up on inquiries, and collaborate with community teams to ensure a welcoming, respectful experience.

Strong communication and relationship-building are essential, as is integrity and a commitment to enhancing seniors’ quality of life.

Qualifications

• Compassionate communication and strong relationship-building skills.
• Integrity, respect, and a commitment to continuous improvement.
• Ability to coordinate with internal teams and represent the community professionally.
• Customer-focused mindset with a passion for enhancing seniors’ quality of life.

Responsibilities

• Build trusting relationships with prospective residents and their families.
• Learn client needs and explain available community services.
• Conduct tours and provide clear, empathetic guidance through the decision process.
• Follow up on inquiries and maintain accurate prospect information.
• Collaborate with community teams to deliver a welcoming, respectful experience.

Skills

Compassionate communication

Relationship-building

Integrity

Team coordination

Job description

Serve as a Retirement Living Sales Counselor, helping older adults and their families explore senior living options with a resident-first, mission-driven approach.

Key duties

• Build trusting relationships with prospective residents and their families.
• Learn client needs and explain available community services.
• Conduct tours and provide clear, empathetic guidance through the decision process.
• Follow up on inquiries and maintain accurate prospect information.
• Collaborate with community teams to deliver a welcoming, respectful experience.

Required Strengths

• Compassionate communication and strong relationship-building skills.
• Integrity, respect, and a commitment to continuous improvement.
• Ability to coordinate with internal teams and represent the community professionally.
• Customer-focused mindset with a passion for enhancing seniors’ quality of life.