Sales Counselor

RoShay Services; Schellsburg (Bedford County); On-site; USD 36,000 - 54,000; Full time

Job summary

RoShay Services in Schellsburg, PA is seeking a Retirement Living Counselor to guide older adults and families through options, listening to concerns and assessing needs.

You will clearly explain community services and living options, coordinate visits, and support decision-making across independent living, assisted living, memory care, and skilled nursing. Join a resident-first team committed to compassionate, respectful care.

Qualifications

• Strong communication and listening skills with empathy.
• Ability to assess needs and match services to preferences.
• Relationship-building and client-focused approach.
• Comfort coordinating with multidisciplinary care and operations teams.

Responsibilities

• Build trusting relationships with prospective residents and families.
• Coordinate visits and support the decision-making process.
• Provide follow-up and help ensure questions are answered throughout the journey.
• Collaborate with teams across independent living, assisted living, memory care, and skilled nursing.
• Support a compassionate, respectful, and integrity-driven culture.

Skills

Strong communication

Empathy

Needs assessment

Relationship building

Job description

Retirement Living Counselor

Serve as a resident-first guide for older adults and their families as they explore and select senior living options. You will listen to concerns, assess needs and preferences, and clearly explain available community services and living choices.

Retirement Living Counselor

Serve as a resident-first guide for older adults and their families as they explore and select senior living options. You will listen to concerns, assess needs and preferences, and clearly explain available community services and living choices.

Key Duties

• Build trusting relationships with prospective residents and families.
• Coordinate visits and support the decision-making process.
• Provide follow-up and help ensure questions are answered throughout the journey.
• Collaborate with teams across independent living, assisted living, memory care, and skilled nursing.
• Support a compassionate, respectful, and integrity-driven culture.
  
  

Qualifications & Skills

• Strong communication and listening skills with empathy.
• Ability to assess needs and match services to preferences.
• Relationship-building and client-focused approach.
• Comfort coordinating with multidisciplinary care and operations teams.