Sales Counselor

RoShay Services; Bethel Park (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

RoShay Services in Bethel Park, PA is seeking a Retirement Living Sales Counselor to support older adults and their families in exploring senior living options. Build resident-first relationships by understanding prospects’ lifestyle and care needs, guide community tours, explain services, and assist with the decision-making process to ensure a smooth move.

You will partner with community teams to provide thoughtful, responsive follow-up after initial inquiry and ensure a welcoming,

Qualifications

• Customer-facing sales experience required.
• Strong communication and interpersonal skills.
• Excellent organizational skills to manage inquiries and follow-up.
• Genuine commitment to resident-centered, compassionate service.

Responsibilities

• Build trusted, resident-first relationships by understanding prospects’ lifestyle and care needs.
• Guide prospects through community tours, explain available services, and assist with the decision-making process.
• Partner with community teams to provide thoughtful, responsive follow-up after initial inquiry.
• Ensure a welcoming, compassionate experience from first contact through move-in.

Skills

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Compassionate service

Job description

Retirement Living Sales Counselor

supports older adults and their families in exploring senior living options.

Key Responsibilities

• Build trusted, resident-first relationships by understanding prospects’ lifestyle and care needs.


• Guide prospects through community tours, explain available services, and assist with the decision-making process.


• Partner with community teams to provide thoughtful, responsive follow-up after initial inquiry.


• Ensure a welcoming, compassionate experience from first contact through move-in.

Qualifications & Skills

• Customer-facing sales experience.


• Strong communication, interpersonal, and relationship-building skills.


• Excellent organizational skills to manage inquiries and follow-up.


• Genuine commitment to compassionate, resident-centered service.