Senior Living Sales Counselor

CONSUMER DIRECTED SERVICES INC.; Pittsburgh (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

CONSUMER DIRECTED SERVICES INC. in Pittsburgh seeks a Retirement Living Sales Counselor to help seniors and their families explore senior living options and guide them through visits and decisions.

You will listen to needs, explain community living and care services, and build trusted relationships through follow-up, clear communication, and compassionate service. This role emphasizes integrity, empathy, and resident-centered care, working with healthcare and senior living teams to create a

Qualifications

• Excellent communication and interpersonal skills.
• Ability to build relationships and guide families with empathy.
• Team-oriented mindset with a focus on resident-centered service.
• Commitment to integrity, respect, and continuous improvement.

Responsibilities

• Assist older adults and their families in exploring senior living options.
• Listen to prospective residents’ needs and explain community living and care services.
• Arrange visits and guide families through the decision-making process.
• Build trusted relationships through follow-up, clear communication, and compassionate service.
• Collaborate with healthcare, hospitality, and senior living teams to ensure a welcoming experience.

Skills

Communication skills

Interpersonal skills

Relationship building

Empathy

Team player

Integrity & respect

Job description

• Assist older adults and their families in exploring senior living options
• Listen to prospective residents’ needs and explain community living and care services
• Arrange visits and guide families through the decision-making process
• Build trusted relationships through follow-up, clear communication, and compassionate service
• Collaborate with healthcare, hospitality, and senior living teams to ensure a welcoming experience

Role:

Retirement Living Sales Counselor

Responsibilities

• Assist older adults and their families in exploring senior living options
• Listen to prospective residents’ needs and explain community living and care services
• Arrange visits and guide families through the decision-making process
• Build trusted relationships through follow-up, clear communication, and compassionate service
• Collaborate with healthcare, hospitality, and senior living teams to ensure a welcoming experience

Qualifications & Skills

• Excellent communication and interpersonal skills
• Ability to build relationships and guide families with empathy
• Team-oriented mindset with a focus on resident-centered service
• Commitment to integrity, respect, and continuous improvement

Key Duties:

Supporting prospective residents, explaining options, scheduling visits, and fostering a supportive environment to enhance seniors’ quality of life.