Sales Counselor

RG&T Solutions; Moon (VA); On-site; USD 40,000 - 64,000; Full time

Job summary

RG&T Solutions is seeking a Senior Living Sales Counselor to guide older adults and their families in choosing the right senior living options. You will provide resident-first, consultative guidance throughout the decision process and coordinate tours with care teams.

In this role you will respond to inquiries, share information on independent living and care options, and maintain timely follow-up with prospective residents and families to ensure a smooth journey.

Qualifications

• Compassionate, goal-oriented approach with a strong focus on customer service.
• Consultative sales and strong communication skills (listening, explaining, advising).
• Interest in senior living, healthcare, or hospitality.
• Ability to build relationships and support families with empathy and integrity.

Responsibilities

• Respond to inquiries and provide clear information on independent living and care options.
• Coordinate and support prospective resident visits and tours.
• Maintain timely follow-up and guide families through next steps.
• Collaborate with community teams to ensure a seamless experience.
• Keep accurate prospect records and documentation.

Skills

Compassionate, goal-oriented approach

Consultative sales & communication

Interest in senior living / healthcare

Relationship-building with empathy

Job description

Role: Senior Living Sales Counselor

Guide older adults and their families in exploring the right senior living community and level of care. Build trusting relationships, learn each person's needs, and provide resident-first, consultative guidance throughout the decision process.

Key Duties

• Respond to inquiries and provide clear information on independent living and care options.
• Coordinate and support prospective resident visits and tours.
• Maintain timely follow-up and guide families through next steps.
• Collaborate with community teams to ensure a seamless experience.
• Keep accurate prospect records and documentation.

Qualifications & Skills

• Compassionate, goal-oriented approach with a strong focus on customer service.
• Consultative sales and strong communication skills (listening, explaining, advising).
• Interest in senior living, healthcare, or hospitality.
• Ability to build relationships and support families with empathy and integrity.