Sales Counselor

RG&T Solutions; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

RG&T Solutions is seeking a Retirement Living Sales Counselor in Pittsburgh to provide resident-first, mission-driven support to older adults and their families, guiding them to suitable senior living options while upholding compassionate, ethical service.

You will understand prospective residents’ needs, explain community services and benefits, manage inquiries, lead tours, and collaborate with staff to deliver a welcoming experience that supports occupancy goals.

Qualifications

• Compassionate and goal-oriented mindset focused on quality of life.
• Strong communication, listening, and relationship-building skills.
• Ability to explain services clearly and address family concerns.

Responsibilities

• Understand prospective residents’ needs and preferences.
• Explain community services, living options, and relevant benefits with integrity.
• Manage inbound inquiries and coordinate follow-ups.
• Lead tours, presentations, and informational discussions.
• Assist families through the decision-making process with compassion.
• Collaborate with colleagues across senior living operations to deliver a welcoming experience.
• Support occupancy goals through effective relationship building and outreach.

Skills

Compassionate

Communication

Relationship-building

Ethical approach

Team-oriented

Job description

Retirement Living Sales Counselor

Provide resident-first, mission-driven support to older adults and their families by building trusted relationships and guiding them to suitable senior living options.

Retirement Living Sales Counselor

Provide resident-first, mission-driven support to older adults and their families by building trusted relationships and guiding them to suitable senior living options.

Key Responsibilities

• Understand prospective residents’ needs and preferences
• Explain community services, living options, and relevant benefits with integrity
• Manage inbound inquiries and coordinate follow-ups
• Lead tours, presentations, and informational discussions
• Assist families through the decision-making process while maintaining a compassionate approach
• Collaborate with colleagues across senior living operations to deliver a welcoming experience
• Support occupancy goals through effective relationship building and outreach

Qualifications & Skills

• Compassionate, goal-oriented mindset focused on quality of life
• Strong communication, listening, and relationship-building skills
• Ability to explain services clearly and respond to family concerns
• Professional, ethical approach to guiding high-stakes decisions
• Team-oriented mindset and commitment to resident-first service