Sales Counselor

The Aspenwood Company; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with 4% safe harbor match

Perks at Work - Discounted pricing on…

Holiday Pay including a Floating…

Generous PTO that rolls over year over

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job summary

The Aspenwood Company is seeking an experienced Sales Counselor at our Houston community to lease apartments and achieve 100% occupancy. You will greet prospects, conduct tours, and collaborate with a sales partner to build relationships with referral sources.

You will manage follow-ups, maintain up-to-date CRM data, participate in on-site marketing events, and coordinate with dining and life enrichment teams to ensure a first‑class resident experience while meeting budgeted goals.

Qualifications

• Associate degree in sales, marketing, business, or related field is required.
• Bachelor’s degree is preferred.
• Minimum two years’ sales management experience in senior or multi-family housing.
• Experience selling senior living or similar multi-unit environments.
• Proficient with Microsoft Office and property management software (Yardi, Enquire).

Responsibilities

• Conduct tours for prospective residents and families.
• Follow up promptly on leads from all sources.
• Maintain up‑to‑date CRM data.
• Assist with marketing events.
• Coordinate with internal teams to support sales and dining experiences.
• Meet occupancy goals through data-driven approaches.
• Comply with code of conduct and laws.

Skills

Sales experience

Communication skills

Time management

Hospitality

Education

Associate degree in sales/marketing or related field

Bachelor's degree preferred

Tools

PowerPoint

Word

Excel

Outlook

Yardi

Enquire

Job description

Are you an experienced professional with a passion for senior living sales and marketing? Do you excel in building relationships and advancing client sales? Join our team as a Sales Counselor. In this role, you will be responsible for leasing the community to achieve and maintain 100% occupancy, working collaboratively with a sales partner and building strong relationships with referral sources. If this sounds like the role for you, we want to hear from you!

Benefits Include:

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on purchases

Holiday Pay including a Floating Holiday

Generous PTO that rolls over year over year

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Schedule:

• Tuesday- Saturday | 9:00 a.m. - 6:00 p.m.
• Weekend Rotation.
• Must be available to work weekends and holidays.

Essential Duties and Responsibilities:

• Conduct tours for prospective residents and their families.
• Follow-up promptly on leads from all sources.
• Ensure the Customer Relationship Management database contains the most up-to-date information.
• Employ the Traci Bild system tools.
• Provide Executive Director with documents and information necessary to complete lease signing appointments.
• Participate in marketing events internally and externally.
• Attend and assist with Director’s Specials.
• Partner with internal resources to ensure all areas support the sales and marketing process, including First Impressions and Dining experiences.
• Coordinate with internal resources including plant operations, life enrichment, and dining services to achieve success and satisfaction from event attendees.
• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.
• Available to meet with prospective residents during normal operating hours, evenings, and weekends as needed.
• Serve as a member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.
• Perform other duties as assigned.

Minimum Qualifications

• Associate degree in sales and marketing, business, or related field required. Bachelor’s degree preferred.
• Minimum two years’ experience with sales management in senior or multi-family residential living.
• Demonstrated success in sales of senior living or other multi-unit environments.
• Ability to maintain customer relationship systems and use data to meet budgeted occupancy goals.
• Working knowledge of computer programs including Microsoft PowerPoint, Word, Excel, Outlook, Yardi, and Enquire a plus.
• Excellent English written and verbal communication skills.
• Organizational and time management skills.
• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible in hours, shifts, and days available to work.
• Excellent hospitality skills.
• Pre-employment background check and drug screen required.

EOE/M/F/D/V