Director of Sales and Marketing

The Aspenwood Company - The Village of Meyerland; Houston (TX); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

401K with 4% safe harbor match

Holiday pay and floating holiday

Generous PTO rolling over year over

Employee Assistance Program

Paycheck advances

Healthcare options

Financial hardship programs

Compassionate leave

PTO cashout option

Job summary

The Aspenwood Company - The Village of Meyerland in Houston, TX seeks an experienced sales and marketing leader to drive occupancy and revenue for a senior living community. You will lead a team, manage marketing strategies, and partner with internal resources to create exceptional resident experiences.

Responsibilities include leading daily stand-ups, managing budgets, conducting resident tours, and ensuring CRM data accuracy while promoting a high standard of customer service and hospitality.

Qualifications

• Bachelor's degree with relevant field or equivalent experience.
• Minimum 2 years' sales management experience in senior living or related field.

Responsibilities

• Attends daily stand-up and communicates the status of prospects.
• Manages expenditures to budget and analyzes variances.
• Provides guidance to subordinates such as Move-In Coordinator or Business Development when needed.
• Conducts tours for prospective residents and families.
• Follow-up on leads from all sources and maintain CRM accuracy.
• Collaborate with internal teams to support sales and marketing activities.

Skills

Sales management

Leadership

Team-building

Customer service

Budget analysis

Education

Bachelor's degree in sales and marketing, business, or related field

Tools

Yardi

Job description

Are you an experienced professional with a passion for sales and marketing in the senior living industry? Do you thrive in a dynamic environment and enjoy leading a team to achieve excellence? This role offers the chance to make a significant impact by achieving and maintaining 100% occupancy and leading marketing and branding strategies. If this sounds like the role for you, we want to hear from you!

BENEFITS INCLUDE:

• 401K with a 4% safe harbor match
• Perks at Work- Discounted pricing on purchases
• Holiday Pay including a Floating Holiday
• Generous PTO that rolls over year over year
• Employee Assistance Program
• Paycheck Advances
• Healthcare options
• Financial Hardship Programs
• Compassionate Leave
• PTO Cashout Option

Location: Village of Meyerland

Pay Rate: $80,000/yr

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Attends daily stand-up and communicates the status of prospects.
• Manage expenditures to budget. Analyze and report on variances. Maintain professional attitude and appearance at all times.
• Manages and provides guidance to any subordinates such as Move-In Coordinator or Business Development, when needed.
• Conduct tours for prospective residents and their families.
• Follow-up promptly on leads from all sources.
• Ensure Customer Relationship Management database contains the most up-to-date information at all times.
• Employ the Sherpa Methodology and tools.
• Provide Executive Director with documents and information necessary to complete leasing signing appointments.
• Participate in marketing events internally and externally.
• Attend and assist with Director's Specials.
• Partner with internal resources to ensure all areas support the sales and marketing process including first impression and dining experience.
• Coordinate with internal resources including plant operations, life enrichment, and dining services to achieve success and satisfaction from event attendees.
• Participate in the Manager on Duty (MOD) rotation.
• Conduct job responsibilities in accordance with the Company's Code of Business Conduct, appropriate professional standards, and applicable state/federal laws.
• Serve as a member of the community's emergency response team.
• Be available to meet with prospective residents during normal operating hours, evenings, and weekends as needed.
• Maintain a professional appearance and good personal hygiene per company policies.
• Coordinate multiple tasks with competing priorities and deadlines. Identify and evaluate problems and possible causes to determine root causes and impacts.
• Promote engagement and superior customer services with prospective residents, current residents, resident guests, and other persons. Possess the ability to deal tactfully with all situations. Open-minded with the ability to listen to others.
• Participate in outside professional networking events.
• Provide follow-up with prospects including home visits.
• Participate in organization-wide sales training.
• Perform other duties as assigned.

MINIMUM REQUIREMENTS

• Bachelor's degree in sales and marketing, business, or related field or equivalent experience.
• Minimum of 2 years' experience with sales management in senior living or related field.
• Demonstrated critical thinking, financial judgment, and decision-making skills.
• Demonstrated success in sales of senior living or other multi-unit environments.
• Strong leadership and team-building skills. Organizational and time management skills. Excellent hospitality skills.
• Ability to maintain customer relationship systems and employ the data to meet budgeted occupancy goals.
• Working knowledge of computer programs including Microsoft PowerPoint, Word, Excel, Outlook, Yardi a plus.
• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible hours, shifts, and days available to work.
• Reliable transportation to and from work, including for company events or home visits.

EOE/M/F/D/V