Sales Counselor

Grand Living; Florida; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with company match

Life insurance

Job summary

Grand Living is seeking a Sales Counselor to enhance resident experience and drive lease-up, maintaining occupancy at or above budget. You will present floor plans, pricing, and benefits to prospects and families, communicating with physicians and the community in a professional, courteous manner.

Under the Executive Director, you will uphold Grand Living standards, processes, and philosophy, building strong referral networks and delivering superior customer service that aligns with our luxury

Qualifications

• Bachelor’s degree required.
• 3+ years of successful sales results.
• Senior Living experience preferred.
• Ability to read, write and understand English for communications.

Responsibilities

• Enhance resident experience through positive community relationships.
• Lead lease-up and ongoing occupancy maintenance.
• Communicate pricing, floor plans, and benefits to prospects, families and physicians.

Skills

Sales experience

English communication

Building outside referral sources

Education

Bachelor’s Degree

Tools

Windows OS

MS Office

CRM applications

Job description

About Grand Living

Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection of remarkable residences, offering luxury-inspired amenities and extraordinary service to residents and guests. Our communities include gracious apartments, stunning décor and design excellence at every turn, but from the moment you are greeted, you'll experience something far more luxurious than the architecture: our people. Their unparalleled commitment to personal service in every engagement is at the very heart of what we do. At Grand Living, our motto is "Your Life. Uniquely Embraced."

About the Position

The Sales Counselor is responsible to enhance the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Counselor knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Counselor position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Qualifications and Requirements

• Bachelor’s Degree, required.
• Three or more years of successful sales results, required
• Senior Living experience, preferred.
• Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.
• Must be strong with building outside referral sources.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to twenty (20) pounds.

Benefits

• 1) a generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service;
• 2) affordable insurance options for medical, dental, vision and more;
• 3) a 401(k) with a 4% company match on a 5% contribution;
• 4) automatic life insurance and AD&D coverage for all team members with a robust employee assistance program (EAP).
• PTO is earned at lesser rates for part-time staff.
• Grand Spa & Fitness facilities available for use at designated times.
• Grand Living is a high-end upscale environment including exquisite cuisine and free employee meals (must meet eligibility requirements).

Equal Employment Opportunity

We are proud to be an equal opportunity employer, committed to creating an inclusive and supportive environment for all, where our differences aren't just accepted, but celebrated.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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