Community Relations Sales Counselor - Senior Living

Miller's Health Systems; West Chester (Chester County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

DailyPay access

Comprehensive benefits: health, dental

Paid time off

Job summary

Senior Lifestyle is seeking a leasing professional to join our team in West Chester, PA. You will handle walk-ins, calls, and emails, aiming to meet occupancy targets while presenting a positive image to residents, families, and care providers.

The role emphasizes referrals, timely follow-up, and maintaining confidentiality across all interactions. Ideal candidates have senior housing sales experience, a valid driver’s license, strong attention to detail, and excellent communication skills.

Qualifications

• Experience in senior housing sales preferred.
• Has a valid driver’s license.
• Detail-oriented with precise accuracy.
• Outgoing personality; able to communicate with residents and families.
• Able to meet deadlines and sales goals.
• Proficient with computers; quick to learn new software.

Responsibilities

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Skills

Sales experience

Outgoing personality

Detail-oriented

Deadline oriented

Computer skills

Ability to learn new software

Tools

General computer skills

Job description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.

Job Description

SENIOR LIVING EXPERIENCE PREFERRED

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Qualifications

• Previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Additional Information

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday.

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.