Sales Counselor

The Aspenwood Company - Village On the Park Plano; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401K with a 4% safe harbor match

Perks at Work- Discounted pricing on-p

Holiday Pay including a Floating-Hol

Generous PTO that rolls over year over

Employee Assistance Program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job summary

The Aspenwood Company - Village On the Park Plano in Plano, TX is seeking a Sales Counselor to lease the community and achieve 100% occupancy by building relationships with referral sources and guiding prospective residents and families through the tour and leasing process.

You will work with a sales partner, participate in marketing events, manage CRM data, and coordinate with dining, operations, and enrichment teams to deliver exceptional customer service and ensure occupancy growth.

Qualifications

• Bachelor's degree preferred but not required for all candidates.
• Experience in sales or sales management in senior or multi-family living.
• Ability to maintain CRM databases and meet occupancy goals.
• Strong written and verbal English communication skills.
• Proficiency with Microsoft Office and Yardi/Enquire is a plus.
• Able to adapt to changing priorities and maintain professionalism.

Responsibilities

• Conduct tours for prospective residents and families.
• Follow up promptly on leads from all sources.
• Keep the CRM up to date with current information.
• Utilize the Traci Bild system tools in daily activities.
• Support Executive Director with documents for lease signing.
• Participate in marketing events and coordinate with internal teams.

Skills

Communication skills

Organizational skills

Time management

Hospitality mindset

Flexibility

Education

Associate degree in sales/marketing/business or related field

Bachelor's degree (preferred)

Tools

Microsoft PowerPoint

Microsoft Word

Excel

Outlook

Yardi

Enquire

Job description

Are you an experienced professional with a passion for senior living sales and marketing? Do you excel in building relationships and advancing client sales? Join our team as a Sales Counselor. In this role, you will be responsible for leasing the community to achieve and maintain 100% occupancy, working collaboratively with a sales partner and building strong relationships with referral sources. If this sounds like the role for you,

Benefits Include:

• 401K with a 4% safe harbor match
• Perks at Work- Discounted pricing on purchases
• Holiday Pay including a Floating Holiday
• Generous PTO that rolls over year over year
• Employee Assistance Program
• Paycheck Advances
• Healthcare options
• Financial Hardship Programs
• Compassionate Leave
• PTO Cashout Option

Schedule:

• Tuesday- Saturday | 9:00 a.m. - 6:00 p.m.
• Weekend Rotation.
• Must be available to work weekends and holidays.

Essential Duties and Responsibilities:

• Conduct tours for prospective residents and their families.
• Follow-up promptly on leads from all sources.
• Ensure the Customer Relationship Management database contains the most up-to-date information.
• Employ the Traci Bild system tools.
• Provide Executive Director with documents and information necessary to complete lease signing appointments.
• Participate in marketing events internally and externally.
• Attend and assist with Director’s Specials.
• Partner with internal resources to ensure all areas support the sales and marketing process, including First Impressions and Dining experiences.
• Coordinate with internal resources including plant operations, life enrichment, and dining services to achieve success and satisfaction from event attendees.
• Conduct job responsibilities in accordance with the Company’s Code of Business Conduct, professional standards, and applicable state/federal laws.
• Available to meet with prospective residents during normal operating hours, evenings, and weekends as needed.
• Serve as a member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.
• Perform other duties as assigned.

Minimum Qualifications

• Associate degree in sales and marketing, business, or related field required. Bachelor’s degree preferred.
• Minimum two years’ experience with sales management in senior or multi-family residential living.
• Demonstrated success in sales of senior living or other multi-unit environments.
• Ability to maintain customer relationship systems and use data to meet budgeted occupancy goals.
• Working knowledge of computer programs including Microsoft PowerPoint, Word, Excel, Outlook, Yardi, and Enquire a plus.
• Excellent English written and verbal communication skills.
• Organizational and time management skills.
• Flexibility with changing priorities and able to communicate in a diplomatic and professional manner.
• Flexible in hours, shifts, and days available to work.
• Excellent hospitality skills.
• Pre-employment background check and drug screen required.

EOE/M/F/D/V