Senior Living Sales Counselor

Northshore Home Health Care; South Fayette Township (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

Northshore Home Health Care is seeking a Retirement Living Counselor to assist older adults and their families in exploring senior living options. You will learn residents' needs, explain arrangements, and guide decisions with compassion and integrity.

This role emphasizes building trusted relationships and timely follow-up to support informed choices. Collaborating with healthcare, hospitality, and community teams, you will deliver a welcoming experience, facilitate visits, and contribute to

Qualifications

• Strong interpersonal and communication skills.
• Ability to build relationships and support seniors and families.
• Collaborative mindset with a focus on continuous improvement and professional growth.

Responsibilities

• Learn residents' needs and preferences.
• Explain available living arrangements and services.
• Arrange community visits and guide prospects through decision-making with compassion, respect, and integrity.
• Partner with healthcare, hospitality, and community teams to deliver a welcoming, informative experience.
• Support smooth transitions into the community.
• Build trusted relationships and maintain timely follow-up.
• Contribute to outreach and occupancy initiatives.

Skills

Interpersonal skills

Communication

Relationship building

Team collaboration

Job description

We are seeking a Retirement Living Counselor to assist older adults and their families in exploring senior living options.

Key Responsibilities Include

• Learning about residents' needs and preferences
• Explaining available living arrangements and services
• Arranging community visits and guiding prospects through decision-making with compassion, respect, and integrity
• Partnering with healthcare, hospitality, and community teams to deliver a welcoming, informative experience
• Supporting smooth transitions into the community
• Building trusted relationships and maintaining timely follow-up
• Contributing to outreach and occupancy initiatives

Qualifications And Skills

• Strong interpersonal and communication skills
• Ability to build relationships and support seniors and families
• Collaborative mindset with a focus on continuous improvement and professional growth

This role is part of a mission-driven team dedicated to enhancing seniors’ quality of life through compassionate service and community engagement.