Sales Coordinator – Key Account

arena; Portland (OR); Presencial; USD 52.000 - 68.000; Tempo integral

Resumo da vaga

arena, a global top-of-mind brand for swimmers and active lifestyle lovers, seeks a Sales Coordinator, Key Accounts in Portland. You will support wholesale customers, manage orders from receipt to shipment in SAP, and collaborate with sales, service, operations, product, marketing and finance teams to drive growth.

You will coordinate daily administrative tasks, monitor inventory, resolve order issues and help launch key products with cross-department teams in a fast-paced environment.

Qualificações

• Two or more years of experience in sales support or related roles.
• Strong proficiency with Excel, Outlook and PowerPoint.
• Experience with SAP or another order management system is preferred.
• Experience supporting wholesale, sporting goods, apparel or retail accounts is a plus.
• Customer-focused, responsive and dependable with strong communication skills.

Responsabilidades

• Provide daily administrative and sales support for assigned key accounts, ensuring timely responses and follow-up.
• Manage customer purchase orders from receipt through shipment, ensuring accurate entry and maintenance in SAP and arena’s order management system.
• Monitor inventory, stock availability and backorders, communicating order status and issues to customers and the Key Accounts Manager.
• Investigate and resolve order, inventory, pricing, shipment and return-related issues with relevant account documentation.
• Identify sales opportunities based on inventory and accounting needs, and support key product launches and related marketing activities.
• Participate in account meetings, track commitments and next steps, and collaborate with internal teams to meet customer needs.

Conhecimentos

Sales support

Account coordination

Customer service

Cross-department collaboration

Ferramentas

Excel

Outlook

PowerPoint

SAP

Descrição da vaga

arena is the global top of mind brand for swimmers and all who wish to stay active and fit in and by the water. Born of our passion for sports, our innovation, and Italian design, every last detail of our products is conceived to offer the most rewarding user experience in terms of performance, style, comfort and fit, in and by the water

We are looking for a highly organized and customer-focused Sales Coordinator, Key Accounts to support the day-to-day management and growth of several of our most important wholesale customers. You will connect customer needs with our sales, customer service, operations, product, marketing and finance teams.

Main Responsibilities:

• Provide daily administrative and sales support for assigned key accounts, ensuring timely responses and follow-up.
• Manage customer purchase orders from receipt through shipment, ensuring accurate entry and maintenance in SAP and arena’s order management system.
• Monitor inventory, stock availability and backorders, proactively communicating order status and potential issues to customers and the Key Accounts Manager.
• Investigate and resolve order, inventory, pricing, shipment and return-related issues, providing relevant account documentation as needed.
• Identify sales opportunities based on inventory and accounting needs, and support key product launches and related marketing activities.
• Participate in account meetings, track commitments and next steps, and collaborate with internal teams to meet customer needs.

Requirements:

• Two or more years of experience in sales support, account coordination, customer service or a related role.
• Proficiency in Microsoft Excel, Outlook and PowerPoint; experience with SAP or another order management system is preferred.
• Experience supporting wholesale, sporting goods, apparel or retail accounts is a plus.
• Customer-focused, responsive and dependable, with strong communication skills.
• Organized and detail-oriented, with the ability to manage multiple priorities accurately.
• Collaborative, adaptable and comfortable working across departments in a fast-paced environment.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.