Key Accounts Sales Coordinator – Global Wholesale

arena; Portland (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

arena, a global top-of-mind brand for swimmers and active lifestyle lovers, seeks a Sales Coordinator, Key Accounts in Portland. You will support wholesale customers, manage orders from receipt to shipment in SAP, and collaborate with sales, service, operations, product, marketing and finance teams to drive growth.

You will coordinate daily administrative tasks, monitor inventory, resolve order issues and help launch key products with cross-department teams in a fast-paced environment.

Qualifications

• Two or more years of experience in sales support or related roles.
• Strong proficiency with Excel, Outlook and PowerPoint.
• Experience with SAP or another order management system is preferred.
• Experience supporting wholesale, sporting goods, apparel or retail accounts is a plus.
• Customer-focused, responsive and dependable with strong communication skills.

Responsibilities

• Provide daily administrative and sales support for assigned key accounts, ensuring timely responses and follow-up.
• Manage customer purchase orders from receipt through shipment, ensuring accurate entry and maintenance in SAP and arena’s order management system.
• Monitor inventory, stock availability and backorders, communicating order status and issues to customers and the Key Accounts Manager.
• Investigate and resolve order, inventory, pricing, shipment and return-related issues with relevant account documentation.
• Identify sales opportunities based on inventory and accounting needs, and support key product launches and related marketing activities.
• Participate in account meetings, track commitments and next steps, and collaborate with internal teams to meet customer needs.

Skills

Sales support

Account coordination

Customer service

Cross-department collaboration

Tools

Excel

Outlook

PowerPoint

SAP

Job description

arena, a global top-of-mind brand for swimmers and active lifestyle lovers, seeks a Sales Coordinator, Key Accounts in Portland. You will support wholesale customers, manage orders from receipt to shipment in SAP, and collaborate with sales, service, operations, product, marketing and finance teams to drive growth.

You will coordinate daily administrative tasks, monitor inventory, resolve order issues and help launch key products with cross-department teams in a fast-paced environment.