Sales Coordinator (Full Time)

Carriage Court; Hilliard (OH); On-site; USD 46,800 - 69,100; Full time

Benefits offered by this job

Company Match 401(k)

Medical, Dental, Vision insurance

Weekly Employee Recognition Program

Tuition Reimbursement

Complimentary meal each shift

Daily Pay Option

Job summary

Carriage Court in Hilliard, Ohio is seeking a Senior Living Coordinator to support potential residents and their families through the senior living process. This role requires strong communication skills and a passion for helping others.

The ideal candidate will manage leads effectively, ensuring potential residents receive all necessary information about senior living options. The position offers a supportive work environment with numerous benefits, including medical insurance and 401(k) match.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a valid driver's license and a clean driving record.
• Read, write, understand, and communicate in English at a 12th-grade proficiency.
• Must be criminally cleared.
• Must be in good health, physically and mentally capable of performing assigned tasks.

Responsibilities

• Create human connections with potential residents and family members.
• Ensure accurate entry of information regarding leads into the database.
• Cultivate leads through phone calls, tours, and visits.
• Provide exceptional lead experiences during tours and community events.

Skills

Verbal communication skills

Written communication skills

Empathy

Problem-solving skills

Positive attitude

Education

High school diploma or equivalent

Job description

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home‑like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with—it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

-Arrow Team Member

Position

Senior Living Coordinator

Location

Hilliard, OH

Compensation

Salary Range: $46,800 to $69,100

Shift Schedule: Monday through Friday with alternating weekends

Responsibilities

• Be responsible for understanding the importance of empathy and create human connection with potential residents and family members during a potentially stressful and emotional time.
• Ensure information regarding leads is entered accurately and thoroughly into the database and that leads are provided all necessary and helpful information about senior living, as well as next‑step options in their current search.
• Strategically cultivate leads through phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base.
• Ensure exceptional lead experiences during tours and visits to community events.

Qualifications

• Must be at least eighteen (18) years of age.
• Must have a valid driver's license and a clean driving record as required by the insurance carrier’s policy.
• Have a high school diploma or equivalent.
• Read, write, understand, and communicate in English at a 12th‑grade proficiency.
• Possess clear verbal and written communication skills.
• Have a positive and energetic attitude who will LOVE our residents!
• Be professional in appearance and conduct.
• Follow written and verbal directions and apply practical problem‑solving skills when needed.
• Must be criminally cleared.
• Must be in good health and physically and mentally capable of performing assigned tasks. Physical health must be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment and must test free from pulmonary tuberculosis at the time of health screening.

Benefits

• Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
• Medical, Dental, Vision insurance (1st of the month following 60 days of employment – Full Time).
• Disability insurance (Full Time).
• Employee assistance program.
• Weekly Employee Recognition Program.
• Life insurance (Full Time).
• Paid time off (Full Time employees accrue up to 115 hours each year; Part Time accrue up to 30 hours each year).
• Tuition Reimbursement (after 90 days for FT and PT employees).
• Employee Referral Program (FT, PT, and PRN).
• Complimentary meal each shift (FT, PT, and PRN).
• Daily Pay Option.
• Direct Deposit.
• Promote from within.

About the Company

Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!

Equal Opportunity Employer

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.

Keywords

sales, coordinator, marketing, leasing agent, move‑in coordinator, senior living, nursing home