Sales Coordinator (Full Time)

Arrow Senior Living Management; Hilliard (OH); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Company Match 401(k)

Medical, Dental, Vision insurance

Disability insurance

Employee assistance program

Weekly Employee Recognition Program

Life insurance

Paid time off

Tuition Reimbursement

Employee Referral Program

Complimentary meal each shift

Daily Pay Option

Direct Deposit

Promote from within

Job summary

Arrow Senior Living in Hilliard, OH is seeking a Senior Living Coordinator to manage lead generation, tours, and resident outreach. This full-time role emphasizes empathy, clear communication, and exceptional hospitality during all community interactions.

You will enter leads accurately, coordinate tours and home visits, and help turn inquiries into move-ins while upholding Arrow's values and resident-focused care.

Qualifications

• High school diploma or equivalent.
• 18+ years old.
• English proficiency at 12th grade level.
• Valid driver’s license and clean driving record.
• Must be criminally cleared.

Responsibilities

• Understand residents' and family needs with empathy & build human connections during emotional times.
• Enter leads accurately into the database and provide necessary information on senior living options.
• Strategically cultivate leads through calls, tours, and home visits with proper documentation in the lead base.
• Ensure exceptional lead experiences during tours and community events.

Skills

Empathy

Communication

Lead liaison

Hospitality

Education

High school diploma or equivalent

Job description

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

-Arrow Team Member
Position- Senior Living Coordinator
Position Type: Full Time

Location: Hilliard, OH

Salary Range: $46,800 to $57,000

Bonus Opportunity: Up to $4,000 per month
Shift Schedule- Monday through Friday 8:30am to 5:00pm with alternating weekends

We are looking for someone (like you):

• To be an Empathetic Empathizer : Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time.
• To be a Communicator of Knowledge : Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search.
• To be a Lead Base Liaison : Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base.
• To be a Hospitable Host : Ensure exceptional lead experiences during tours and visits to community events.

What are we looking for?

• You must be at least eighteen (18) years of age.
• Must have a valid driver's license and clean driving record as per the insurance carrier's policy.
• You will have a high school diploma, or equivalent.
• You can read, write, understand, and communicate in English at a 12 th grade proficiency.
• You shall possess clear verbal and written communication skills.
• You will have a positive and energetic attitude who will LOVE our Residents!
• You will be professional in appearance and conduct.
• You will be able to follow written and verbal directions and apply practical problem-solving skills if needed.
• You must be criminally cleared.
• You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.

Employment Benefits (We value our benefits):

• Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
• Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
• Disability insurance (Full Time)
• Employee assistance program
• Weekly Employee Recognition Program
• Life insurance (Full Time)
• Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
• Tuition Reimbursement (after 90 days for FT AND PT employees)
• Employee Referral Program (FT, PT, and PRN)
• Complimentary meal each shift (FT, PT, and PRN)
• Daily Pay Option
• Direct Deposit
• Did we mention that we PROMOTE FROM WITHIN?

Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 34 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 2,200 employees!

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.

#INDLP

Keywords: sales, coordinator, marketing, leasing agent, move-in coordinator, senior living, nursing home