Sales Coordinator | Dublin AC Hotel

Shaner Hotels; Dublin (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

AC Hotel Columbus Dublin, part of Shaner Hotels, seeks a Sales administrative professional in Dublin, Ohio. The role provides clerical and secretarial support to the Sales department, handling dictation, typing, filing, and reporting to help drive guest satisfaction and seamless operations.

The ideal candidate will have a high school diploma, strong English communication, and training in guest relations, with the ability to prepare statistical reports and maintain confidential information across

Qualifications

• High school diploma required.
• Ability to communicate clearly in English with guests, management, and staff.
• Ability to provide legible written communication.
• Previous guest relations training is preferred.
• Familiarity with preparing statistical reports.

Responsibilities

• Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, and filing.
• Answers telephones, prints reports, and maintains departmental records/logs.
• Maintains knowledge of hotel services, hours of operation, and front desk operations.
• Ensures confidentiality and security of hotel information and related materials.

Skills

English communication

Legible communication

Guest relations training

Statistical reports

Education

High School Diploma

Job description

Shaner Hotels has an exciting opportunity at our AC Hotel Columbus Dublin! Ideally located in Dublin, Ohio, our hotel places guests in the center of a vibrant destination surrounded by exceptional dining, entertainment, and local attractions. Just minutes from downtown Columbus and within walking distance of historic Dublin, our property offers the perfect blend of modern sophistication and local charm.

The AC Hotel Columbus Dublin delivers a distinctive European-inspired experience with thoughtfully designed spaces and contemporary amenities. Floor-to-ceiling windows and a stunning glass elevator transport guests to VASO, our rooftop restaurant and bar featuring handcrafted cocktails, creative tapas, and breathtaking panoramic views of the Scioto River and Historic Dublin.

Guests also enjoy the AC Kitchen, offering a Spanish-inspired breakfast experience, along with a beautifully designed lobby, flexible meeting spaces, and an atmosphere that encourages connection and relaxation.

If you're passionate about hospitality and creating memorable guest experiences, AC Hotel Columbus Dublin offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team committed to service excellence, innovation, and delivering exceptional experiences in one of Ohio's most dynamic communities.

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
• Maintain knowledge of all hotel services/features and hours of operation.
• Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
• Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
• Familiarization with current customers and hotel accounts.
• Working knowledge of the front desk and desk operations.
• Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
• Ensures communication with General Manager, all other Department Managers, and staff.
• Other duties as assigned.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.

Qualifications

• High school graduate.
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
• Ability to provide legible communication.
• Previous guest relations training.
• Familiarity with preparing statistical reports.

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