Sales Coordinator: Contracts, Onboarding & Analytics

Spirax-Sarco Engineering; Cary (IL); On-site; USD 63,000 - 75,000; Full time

Job summary

Durex Industries, part of Spirax Group, is seeking a Sales Coordinator to support the IEH Americas commercial sales and marketing teams. Reporting to the Sales Director, you will assist with administrative tasks, customer onboarding, communications, reporting, and contract management to help drive the sale of Durex products.

This role requires a bachelor’s degree and 5+ years in business operations or sales support, with strong organization, cross‑functional collaboration, and proficiency in MS

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• 5+ years of experience supporting business operations, sales, or commercial teams.
• Experience coordinating projects, events, or operational initiatives from planning through execution.

Responsibilities

• Manage NDA and contract approval processes to ensure timely execution and compliance with company policies
• Oversee Delegation of Authority (DOA) processes, ensuring adherence to governance and approval frameworks
• Support internal audit activities, including documentation preparation and cross-functional coordination
• Provide intercompany coordination support to facilitate alignment and operational efficiency across business units
• Lead customer and sustainability survey initiatives, including distribution, tracking, and reporting of results
• Develop and maintain customer experience reporting, delivering insights to support continuous improvement
• Support sales communication efforts, including preparation of memos, announcements, presentations, and broadcast messaging
• Partner with marketing to support case study development, event coordination, sales materials, branded apparel, and lead management efforts
• Collect, analyze, and distribute target market data to support sales strategy and pipeline development
• Coordinate and manage onsite customer visits to ensure a professional and seamless experience
• Facilitate new customer onboarding processes, ensuring smooth transition and strong initial engagement
• Provide administrative and operational support to sales leadership as needed, contributing to overall team effectiveness

Skills

Organizational skills

Communication skills

Relationship building

Analytical skills

CRM experience

Microsoft Office

Education

Bachelor’s Degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

Durex Industries, part of Spirax Group, is seeking a Sales Coordinator to support the IEH Americas commercial sales and marketing teams. Reporting to the Sales Director, you will assist with administrative tasks, customer onboarding, communications, reporting, and contract management to help drive the sale of Durex products.

This role requires a bachelor’s degree and 5+ years in business operations or sales support, with strong organization, cross‑functional collaboration, and proficiency in MS