Sales Operations & Onboarding Specialist

BroadBean; Illinois; On-site; USD 52,000 - 75,000; Full time

Job summary

Chromalox, a leader in electrical thermal solutions, is seeking a Sales Coordinator to support the IEH Americas commercial sales and marketing teams. Reporting to the Sales Director - Durex Industries, you will handle administrative support, customer onboarding, coordination of communications, and contract management to enable the successful sale of Durex products in the Americas.

Candidates should have a Bachelor's degree and 5+ years in operations/sales support, with strong organizational,

Qualifications

• Bachelor's Degree or equivalent combination of education and experience.
• 5+ years of experience supporting business operations, sales, or commercial teams.

Responsibilities

• Manage NDA and contract approval processes to ensure timely execution and compliance with company policies
• Oversee Delegation of Authority (DOA) processes, ensuring adherence to governance and approval frameworks
• Support internal audit activities, including documentation preparation and cross-functional coordination
• Provide intercompany coordination support to facilitate alignment and operational efficiency across business units
• Lead customer and sustainability survey initiatives, including distribution, tracking, and reporting of results
• Develop and maintain customer experience reporting, delivering insights to support continuous improvement
• Support sales communication efforts, including preparation of memos, announcements, presentations, and broadcast messaging
• Partner with marketing to support case study development, event coordination, sales materials, branded apparel, and lead management efforts
• Collect, analyze, and distribute target market data to support sales strategy and pipeline development
• Coordinate and manage onsite customer visits to ensure a professional and seamless experience
• Facilitate new customer onboarding processes, ensuring smooth transition and strong initial engagement
• Provide administrative and operational support to sales leadership as needed, contributing to overall team effectivenes

Skills

Organizational skills

Interpersonal communication

Analytical skills

Cross-functional collaboration

Relationship building

Education

Bachelor's Degree

Tools

CRM systems

Microsoft Office

Job description

Chromalox, a leader in electrical thermal solutions, is seeking a Sales Coordinator to support the IEH Americas commercial sales and marketing teams. Reporting to the Sales Director - Durex Industries, you will handle administrative support, customer onboarding, coordination of communications, and contract management to enable the successful sale of Durex products in the Americas.

Candidates should have a Bachelor's degree and 5+ years in operations/sales support, with strong organizational,